I will troubleshoot microsoft teams direct routing and voip issues
About this Gig
Are you having issues with Microsoft Teams voice, Direct Routing, VoIP calling or SBC-related configuration?
I can help you review and troubleshoot Teams voice issues, including call routing, Direct Routing setup, SBC connectivity, user
voice configuration and basic VoIP diagnostics.
I work with business communication environments and have experience with Microsoft Teams, Teams Direct Routing, Operator Connect,
VoIP, AudioCodes and Ribbon/Sonus SBCs.
What I can help with:
- Microsoft Teams voice troubleshooting
- Direct Routing issue review
- SBC connectivity checks
- AudioCodes and Ribbon/Sonus related diagnostics
- Call routing problems
- User voice configuration review
- Basic log and configuration analysis
- Clear written findings and next steps
Before making changes, I first diagnose the issue and explain what I found in plain English.
Please contact me before placing an order so I can confirm if your issue fits this Gig.
Provider:
Mircosoft Teams
Other Support & IT Services I Offer
FAQ
Do you configure Microsoft Teams Phone from scratch?
Yes, but only after reviewing the current environment and requirements. This Gig is mainly focused on troubleshooting and diagnostics. Full implementation may require a custom offer
Can you work with AudioCodes SBCs?
Yes. I have experience with AudioCodes SBC environments, including troubleshooting and configuration review.
Can you work with Ribbon or Sonus SBCs?
Yes. I can review Ribbon/Sonus-related Teams Direct Routing issues based on the information you provide.
Do you guarantee that the issue will be fixed?
No. Some issues depend on Microsoft, telecom providers, SBC access, licensing or customer-side configuration. I will diagnose the issue clearly and provide practical next steps.
Do I need to give you admin access?
Not always. Many issues can be reviewed using screenshots, logs and configuration exports. If access is needed, we can agree on the safest approach through Fiverr

