I will provide professional live chat and email support
Your Airbnb CoHost for 5 Star Reviews and Smooth Operations
About this Gig
WELCOME TO MY CUSTOMER SUPPORT & VIRTUAL ASSISTANT GIG!
Are you overwhelmed with customer inquiries or time consuming tasks that keep you away from growing your business? I'm here to help you provide exceptional customer service and manage your operations efficiently so you can focus on scaling your brand.
Services I Provide:
- Live Chat Support (Tawk .to, Tidio, Olark, Zendesk, Gorgias, Freshdesk, etc.)
- Email Support (professional, prompt, and customer-focused)
- E-commerce Support (Shopify, Amazon, Etsy, WooCommerce)
- Order Processing, Refunds & Tracking
- Social Media Messaging & Moderation
- Ticket Resolution
- Data Entry & Admin Tasks
Why Work With Me?
- 2+ Years of Experience in Chat Support
- 24/7 Availability to match your time zone
- Professional Communication clear, friendly, and brand-consistent
- Fast Response Times I value your customers like my own
- Multi-Language Support (English primary; other languages upon request)
Platforms I Support: Shopify, Amazon, Etsy, eBay, WooCommerce and more.
Lets discuss your requirements before placing an order so I can tailor my services to your exact needs.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Hindi
•
Urdu
Work model:
Project-based
Industry:
E-Commerce
•
Real estate
•
Retail & wholesale
Purpose:
Personal
Other Virtual Assistant Services I Offer
FAQ
What do you need from me to start working?
I will need access to your chat platform or CRM, details about your products/services, and guidelines for responding to customers.
Can you work in my time zone?
Yes, I can adjust my working hours to match your business needs. Please discuss your preferred schedule before placing an order.
How do you ensure quick response times?
I monitor chats actively during my shift and respond to all messages promptly to maintain a high satisfaction rate.
Will you handle technical or product-specific questions?
Yes, I can answer product-specific questions as long as you provide the necessary training or reference material.
Can you handle multiple chats at once?
Absolutely. I have experience managing high chat volumes while maintaining quality and accuracy.
Do you offer long-term chat support?
Yes, I can work on a daily, weekly, or monthly basis depending on your requirements.

