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I will create a service blueprint for your organization
Asif Muhammad
4.0
4.0
About this gig
A service blueprint gives a complete picture of how the service and related experience is delivered, end to end, front to back and across channels. It is a powerful tool that simultaneously provides a high-level view of the user experience and a detailed view of what is going on below the surface.
I will deliver an end-to-end service offering that starts from conducting research to understand the organization, its service/product and best practices to delivering a comprehensive service blueprint.
It will consist of a service journey with its user actions, while outlining the pain points, front-end actions, back-end actions and the opportunities available to improve the customer journey to create better and more profitable customer experiences as well as supporting your employees and business.
The service blueprint can be used to identify multiple and important touchpoints where the experience can be enhanced to offer a higher chance of success and satisfaction.
Get to know Asif Muhammad
Asif Muhammad
- FromItaly
- Member sinceDec 2019
- Last delivery3 years
Languages
English, Urdu, Arabic, Italian
A Senior Consultant in Service Design, Systemic Design, CX and Circular Economy.
My design philosophy is to adapt design-thinking methodologies in your design-doing techniques to get the best out of every experience!
FAQ
How will the service blueprint be delivered?
It will be delivered as a PDF file and Miro Board link with full access.
How will you keep track of our business rules and regulations?
When the project is initiated, a one-on-one interview will be set up to understand all about your business, including the service, employee roles, goals and regulations.
What can we achieve with a service blueprint?
1 - Visualize intangible services 2 - Create a single source of information 3 - Reveal interdependencies between components of your service 4 - Identify potential gaps 5 - Reach an aligned goal 6 - Agree upon tactical improvements and action 7 - Empower your organization to drive meaningful change
Reviews
1 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
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M 
mrandretan
Singapore
Mismatch of timing and arrangement of schedule delayed the project. But nonetheless the seller is capable of doing the work. Thanks!
$600-$800
Price
Helpful?
Reviews
1 reviews for this Gig
| (0) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
M mrandretan
Singapore
Mismatch of timing and arrangement of schedule delayed the project. But nonetheless the seller is capable of doing the work. Thanks!
$600-$800
Price
Helpful?
