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$
USD
I will do salesforce automation, n8n workflow and ai agent for your crm
Muhammad Waqas
About this gig
I automate Salesforce with AI agents that complete the work, instead of just suggesting it.
This is my day job. I architected Scopien, an autonomous agentic platform running end-to-end Salesforce operations - executing in minutes what took admin teams days.
WHAT I BUILD
- AI agents that run multi-step Salesforce operations
- n8n workflow automation across your whole stack
- Zapier and Make automation alternatives
- Salesforce data cleanup, dedupe and enrichment
- Automated lead routing, scoring and qualification
- Natural language querying of your CRM
- Salesforce API and third-party integrations
- Custom objects, flows and Apex support
- Reporting and BI pipelines from CRM data
- Migration between CRM systems
WHY THIS IS DIFFERENT
Rules and flows break when reality gets messy. An agent reads context, decides, and handles the exception instead of failing on it.
STACK
Salesforce APIs, n8n, Agentic AI, LangGraph, MCP, Claude, OpenAI, Python, Node.js, Snowflake, Postgres, Docker
Your CRM data is not a training set. Message me with the process you want automated.
Get to know Muhammad Waqas
Muhammad Waqas
AI Agent Engineer, Head of AI Product Dev, Enterprise Architect
- FromPakistan
- Member sinceMay 2019
- Avg. response time1 hour
- Last delivery2 years
Languages
Urdu, English
I build AI agents and enterprise systems that work in production, not just demos.
Head of AI Product Development at DTCForce. I architected Scopien, an autonomous agentic platform that runs Salesforce operations end to end. Before that, 10 years as a Principal Engineer and Architect in banking, healthcare and compliance.
Architected a healthcare platform serving 1M+ users, and led NielsenIQ work that cut delivery cycles 70%.
AI: LangGraph, MCP servers, OpenAI, Claude, RAG
Backend: Java, Spring Boot, Node, Python, React, microservices, AWS/GCP
Message me with the problem and I'll scope it.
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FAQ
How is this different from Salesforce Flow?
Flows follow fixed rules and break on anything unexpected. An AI agent reads the context, decides what to do, and handles exceptions. Flows are still right for simple deterministic steps, and I'll use them where they fit.
Is my CRM data safe?
Yes. I scope permissions tightly, can architect with self-hosted models so nothing leaves your infrastructure, and I never use client data for training. I'll sign an NDA.
What processes are worth automating?
Anything repetitive with judgement in it - data cleanup, lead qualification, record enrichment, case triage. Start with the Basic audit and I'll tell you honestly where the time actually goes.
Do I need a Salesforce admin as well?
For configuration changes, often yes. I build the automation layer and work alongside your admin rather than replacing them.
What if the agent makes a mistake?
Scoped permissions, human-in-the-loop approval on anything destructive, and full audit logging. In a production CRM, being able to see what the agent did and undo it matters more than raw capability.
