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Connect to your AI
I will be your customer support agent for your online games
Mulato D
Level 1
4.7
4.7
About this gig
Welcome to my professional support hub. I offer expert Chat Support, Customer Service, Social Media Management, and Virtual Assistance. My goal is to keep your customers happy and your business running smoothly so you can focus on growth.
SERVICES: Live Chat & Email Support Social Media Management (FB, IG) Phone Support and Ticketing.
WHY ME? 5.0 Rating & Reliable Fast Response Times Detail-Oriented Long-Term Partnership Focus Flexible Hour.
I adapt quickly to your tools and workflows. Whether you need someone to manage customer conversations, respond to emails, handle live chat, manage social media, or provide day-to-day virtual assistance, I'm ready to help.
My priority is simple: make your work easier, keep your customers satisfied, and help your business operate more efficiently. I understand that great customer service is more than simply answering messages. It requires patience, clear communication, problem-solving, and the ability to make every customer feel valued.
Lets discuss your needs and build a successful relationship. Send a message to get started.
Get to know Mulato D
Mulato D
Kenyan Virtual Assistant
Level 1
- FromKenya
- Member sinceMar 2025
- Avg. response time1 hour
- Last delivery3 weeks
Languages
English, Swahili, Oromo
Hello, I’m Mulato, a professional researcher and data collection specialist with over 6 years of experience conducting market research, surveys, and questionnaire-based studies across Africa. I help businesses, NGOs, researchers, students, and organizations gather accurate, reliable, and actionable data.
My expertise includes market research, survey design, questionnaire development, online and field data collection, interviews, competitor analysis, and research reporting. I am committed to delivering high-quality work, maintaining confidentiality, and meeting deadlines.
My Portfolio
FAQ
What tools are you familiar with?
I am proficient in various helpdesk software, CRM systems, Google Workspace, Microsoft Office, Shopify, and social media management tools. I am also quick to learn proprietary software.
Are you available for long-term projects?
Yes, I am looking for long-term partnerships and am available for ongoing support.
How do you handle confidential information?
I adhere to strict confidentiality agreements and ensure all client data is handled securely and professionally.
Can you work in my time zone?
I am flexible and willing to adjust my schedule to accommodate your time zone and business hours.
Can you handle high-volume chats?
Yes, I have experience managing multiple chat windows simultaneously.
Reviews
6 reviews for this Gig
| (4) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
S 
shopia_ameli
Canada
Great work, Mulato D was professional, responsive, and delivered the requested project as instructed. I’m happy with the quality of the work and would gladly work with them again.
$50
Price
1 day
Duration
Helpful?O 
olivia_jack24
United States
Quality work from Mulato.
$50
Price
1 day
Duration
Helpful?S sarah_pgs
Colombia
very helpfull
$50-$100
Price
2 days
Duration
Helpful?R raymond_hunt
United States
Very professional and easy to communicate with. Will hire again.
$50
Price
1 day
Duration
Helpful?J jemima_998
United States
Great quality work.
$50
Price
1 day
Duration
Helpful?
Reviews
6 reviews for this Gig
| (4) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
S shopia_ameli
Canada
Great work, Mulato D was professional, responsive, and delivered the requested project as instructed. I’m happy with the quality of the work and would gladly work with them again.
$50
Price
1 day
Duration
Helpful?O olivia_jack24
United States
Quality work from Mulato.
$50
Price
1 day
Duration
Helpful?S sarah_pgs
Colombia
very helpfull
$50-$100
Price
2 days
Duration
Helpful?R raymond_hunt
United States
Very professional and easy to communicate with. Will hire again.
$50
Price
1 day
Duration
Helpful?J jemima_998
United States
Great quality work.
$50
Price
1 day
Duration
Helpful?
