I will ai agent for customer support ticket triage

Stop letting urgent tickets sit in a pile with the routine ones.

I build AI-powered support ticket triage systems using Claude that automatically:

• Read and understand incoming customer tickets
• Categorize them (billing, technical, feature request, etc.)
• Flag priority critical, urgent, or routine instantly
• Draft a first-response reply your team can send or edit in seconds
• Route tickets to the right queue or team member

This means your team spends time solving problems, not sorting through inboxes to find the ones that actually need attention right now.

I connect this directly to where your tickets already live Zendesk, Gmail, Intercom, a Google Sheet, or a custom form so nothing changes about how customers reach you. It just gets faster and smarter on your end.

WHY WORK WITH ME

I specialize in AI agent and automation builds using Claude, one of the fastest-growing tools businesses are hiring for right now. I focus on practical systems that actually run in production, not just demos.

WHAT I NEED FROM YOU TO START

Where your tickets currently come in (platform/tool)

A few example tickets (real or sample) so I can tune the categories and tone to your business.