I will implement frappe helpdesk for customer support and ticket management

M
muqeet_mughal
M
muqeet_mughal
Muqeet Mughal

Level 2

Among my clients  

About this gig

Handling customer support through emails and chats quickly becomes unmanageable.

Frappe Helpdesk is an open-source ticketing system that helps teams track, prioritize, and resolve customer issues efficiently. I help businesses set up and configure Frappe Helpdesk properly, so support teams work with clarity instead of chaos.

This gig is ideal for companies that want a structured support system without expensive SaaS tools.


What I handle

  • Frappe Helpdesk installation and setup
  • Ticket types, priorities, and workflows
  • Email integration and ticket routing
  • Agent roles and permissions
  • Basic SLA and response rules

What this gig is NOT

  • No ERPNext implementation
  • No custom app development
  • No core code modification

This service is for teams that want organized, trackable, and accountable customer support.

Get to know Muqeet Mughal

Muqeet Mughal

Expert in Frappe ERPNext, Mobile Apps, Web Apps, AI Web Solutions

4.8(190)

Level 2

  • FromPakistan
  • Member sinceMar 2021
  • Avg. response time1 hour
  • Last delivery1 month
  • Languages

    English, German, Spanish, French
I'm Muqeet — the guy people call when they’re done wasting time with half-baked freelancers. With a proven track record in ERPNext, Frappe, Odoo, AI Agents, and Full-Stack Development, I help businesses cut through noise and get real results. Whether you need: Custom AI Agents ERP Implementation & Customization Business Automation Tools Scalable Web Apps with Django, FastAPI, React Chrome Extensions or Workflow Automation I bring hands-on expertise and a CEO's mindset to every project — because I don’t just build solutions, I build outcomes.
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