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$
USD
I will build custom ai customer support agent for shopify
Usman J.
About this gig
I build custom AI customer support chatbots for Shopify stores, connected to your real store data rather than a generic script.
Your AI agent pulls live order and product details straight from your Shopify store, and answers policy questions from your own shipping and return documents (not generic guesses), so every response actually matches your business.
What's included:
- 24/7 AI chatbot for order tracking, product Q&A, and policy questions
- Refund handling with built-in guardrails: automatic for unshipped orders, human-confirmed for fulfilled ones
- Support ticketing with human handoff when a case needs personal attention
- Admin dashboard for monitoring conversations, tickets, and activity - no coding needed to use it
- Optional WhatsApp and Telegram channels
- Multi-language support for international customers
Every refund decision is logged for a full audit trail, and support stays online even if one AI provider has an outage.
No technical background needed on your end - I handle the full setup, connect everything to your store, and walk you through the dashboard.
Message me before ordering so we can go over your store, policies, and preferred channels.
Get to know Usman J.
Usman J.
Transforming businesses with AI Agents and Automation
- FromPakistan
- Member sinceJul 2026
- Avg. response time1 hour
Languages
Urdu, English, German
Hey! Welcome to my profile.
I'm Usman, an AI developer who builds chatbot agents and automation systems that make businesses run smarter and faster. Whether you need a chatbot handling your customers at 3am, an AI agent managing your workflows or complete business automation across any platform, I design solutions that deliver real results and not just promises. I take time to understand your business first, because the right solution comes from truly knowing your needs. If you're serious about saving time and scaling with AI, you're in the right place.
Let's build something great together!
My Portfolio
FAQ
What do I need to provide before you start?
Your Shopify custom app credentials, your shipping/return policy documents, and your refund rules (max days, max amount). I'll guide you through creating the custom app if you haven't done it before.
How does the process work after I order?
work after I order? You share Shopify access and your policy documents, I build and configure the AI with your refund rules, you test a working demo, then I deploy it live on your store and walk you through the dashboard.
Do I need any technical knowledge to use this?
No. I handle the full setup and connect everything to your store for you. You'll just use a simple dashboard afterward - no coding required on your end.
What happens if the AI can't answer a question?
It hands the conversation off to a support ticket and notifies you, instead of guessing or making something up. You stay in control of anything it's unsure about.
What exactly do I receive when it's finished?
A live AI chat widget on your storefront, a working admin dashboard, WhatsApp/Telegram if included in your package, and a short walkthrough of how to use it day to day.
