I will be your virtual assistant for shopify and ecommerce customer support

Pakistan

I speak Urdu, Punjabi, English

Senior Virtual Assistant Team Lead

I am a dynamic Operations and Virtual Support Specialist with over 8 years of multi-sector experience. I currently lead a remote team of 15 professionals, specializing in virtual assistance, team lead...
About this Gig

Running a Shopify or e-commerce store means constant emails, order questions,

refunds, and customer messages and it eats up hours you should be spending

on growth.


I help e-commerce brands and Shopify store owners handle their day-to-day

customer support and admin work so you can focus on scaling your business.


What I can help with:


Email, live chat, and phone support

Order processing, tracking, and status updates

Refunds, returns, and complaint resolution

Shopify store management (product uploads, inventory updates)

Help desk & ticket management

Inbox and calendar management

Data entry, CRM updates, and spreadsheet management


Why work with me:


- Reliable, professional, and easy to communicate with

- Experience across Shopify, Gmail, Outlook, CRMs, and ticketing systems

- Available for ongoing, long-term support not just one-off tasks

- Focused on response time, accuracy, and customer satisfaction


I work with Shopify stores, DTC brands, startups, and small-to-medium

businesses across the US, UK, Canada, Australia, and Europe.


Let's talk about what your store needs message me before ordering so I

can recommend the right package for you.

Industry:

Business

•

Crypto & blockchain

•

Cyber security

•

Education

Platform:

Shopify

Language:

English

My Portfolio