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English
$
USD
I will be your customer service representative and customer support agent
Gig Summary
Customer Support Representative
Hi, I'm Waleed, a reliable Customer Support Representative with an experience of 6 years in Shopify and eBay store management. I specialise in live chat, email support, order processing, returns, refu...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Professional Customer Support Representative | Email & Chat Support
Welcome to top-quality customer support services!
As a dedicated Customer Support Representative, I bring professionalism, empathy, and efficiency to every customer interaction, ensuring your clients enjoy a positive, memorable experience with your brand.
What I Offer:
- Friendly and professional Customer Support
- Quick and accurate Email & Chat Support
- Efficient Live Chat and Ticket Handling (Zendesk, Freshdesk, Intercom, etc.)
- Problem-solving with a customer-first approach
- Building long-term customer satisfaction and loyalty
Whether its resolving issues, answering inquiries, or providing guidance, I handle every task with care and consistency, helping you enhance your brands reputation and boost client retention.
Why Choose Me:
- Experienced in handling international customers
- Excellent written and verbal communication
- Calm and patient under pressure
- Committed to exceeding expectations
By hiring me, you're not just getting a support agent, you're gaining a brand ambassador who truly cares about your customers and your business success.
Please contact me before placing order.
Thank you!
My Portfolio
FAQ
How to start?
It's simple and easy to start with me. Let's have a quick discussion about your business policies. Add me to your staff (store log in) Give access to customer tickets and we are ready to go.
Can I upgrade later?
Absolutely yes, you can upgrade anytime you want. Just send me a message and I will be able to help you upgrade.
What languages do you support?
We are here to help you with English language only.
Can I hire you for multiple websites/stores?
Yes, you can hire me for multiple websites/stores at a time. You have to buy a separate business plan for each business. Moreover, you can inbox me for any query (free of cost).
What if you don’t know the answer?
We will study your product as much as possible. Moreover, we will put together a list of most popular questions that are often asked by the client/buyer, and build responses according to that.
Have you deal any Customer service Issue before?
Yes, I have dealt with a lot of Customers Inquiries related to returns, refunding, updating order, order tracking and much more.
Reviews
20 reviews for this Gig
| (20) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
B 
benjames4seo
United States
Waleed and team delivered exactly what I needed! They are super easy to work with, communicates well, and takes great care of Shopify customer support. My customers were handled professionally, and everything was completed on time with no issues. It's always a pleasure working with them because I know...
$50
Price
2 days
Duration
M Seller's Response
Helpful?A 
ayaan_2005
United Kingdom
Ongoing collaborationI've worked with Waleed multiple times for Shopify customer support, and he has consistently delivered excellent service. He's professional, responsive, and handles customer inquiries with patience and accuracy. Communication is always smooth, and he takes the initiative to resolve issues efficiently,...
$50
Price
1 day
Duration
M Seller's Response
Helpful?S sheliah87
United States
Ye account haiI was initially hesitant to hand over my customer support to someone else, but working with Waleed and his team has been a great decision! They handle all my eCommerce customer support efficiently and professionally. My customers are happy, responses are quick, and communication is smooth....
$50
Price
2 days
Duration
M Seller's Response
Helpful?A ayaan_2005
United Kingdom
Ongoing collaborationVery responsible seller. I will continue working with him for sure.
$50
Price
1 day
Duration
M Seller's Response
Helpful?A alicia_orabuena
United States
Thank you so much for all of your service, it really makes the difference in making my business easier to manage. It means the world that you are able to provide our customers with fast and helpful service, thanks again!
$50
Price
1 day
Duration
M Seller's Response
Helpful?
Reviews
20 reviews for this Gig
| (20) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
B benjames4seo
United States
Waleed and team delivered exactly what I needed! They are super easy to work with, communicates well, and takes great care of Shopify customer support. My customers were handled professionally, and everything was completed on time with no issues. It's always a pleasure working with them because I know...
$50
Price
2 days
Duration
M Seller's Response
Helpful?A ayaan_2005
United Kingdom
Ongoing collaborationI've worked with Waleed multiple times for Shopify customer support, and he has consistently delivered excellent service. He's professional, responsive, and handles customer inquiries with patience and accuracy. Communication is always smooth, and he takes the initiative to resolve issues efficiently,...
$50
Price
1 day
Duration
M Seller's Response
Helpful?S sheliah87
United States
Ye account haiI was initially hesitant to hand over my customer support to someone else, but working with Waleed and his team has been a great decision! They handle all my eCommerce customer support efficiently and professionally. My customers are happy, responses are quick, and communication is smooth....
$50
Price
2 days
Duration
M Seller's Response
Helpful?A ayaan_2005
United Kingdom
Ongoing collaborationVery responsible seller. I will continue working with him for sure.
$50
Price
1 day
Duration
M Seller's Response
Helpful?A alicia_orabuena
United States
Thank you so much for all of your service, it really makes the difference in making my business easier to manage. It means the world that you are able to provide our customers with fast and helpful service, thanks again!
$50
Price
1 day
Duration
M Seller's Response
Helpful?
