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I will be your medical virtual assistant for patient scheduling
Expert Medical Virtual Assistant, Prior Auth and Medical Claims
🏥 Struggling with prior authorization delays, claims denials, or an admin backlog? I've got you covered.
Registered Clinical Officer + HIPAA-Certified Medical VA with 5+ years turning healthcare cha...
About this Gig
Medical Virtual Assistant | Appointment Coordination | Patient Intake | EHR Support
Looking for a reliable Medical Virtual Assistant to manage your clinic's daily operations efficiently?
I'm Mwikali, a Medical Virtual Assistant with 5+ years of experience supporting healthcare providers with appointment coordination, patient communication, and EHR/EMR support.
I help healthcare providers stay organized by managing calendars, handling patient communication, and ensuring smooth daily workflow.
Services I offer:
- Appointment booking, rescheduling & cancellations
- Calendar management
- Patient intake & registration
- Patient calls and follow-ups
- Appointment reminders
- EHR/EMR updates & data entry
- Insurance verification support
I am detail-oriented, organized, and committed to accuracy, confidentiality, and professionalism. I work independently and ensure smooth operations with minimal supervision.
My goal is to help you reduce missed appointments, improve patient experience, and keep your clinic running efficiently.
Purpose:
Business
Work model:
Monthly retainer
My Portfolio
FAQ
Q1: What services do you provide as a Medical Virtual Assistant?
I provide patient scheduling, EMR/EHR updates, SOAP/DAP scribing, medical billing & coding, insurance verification, telehealth coordination, and administrative support — all remotely and HIPAA-compliant.
Q2: Can you handle my clinic’s EMR/EHR system?
Yes! I can work with most EMR/EHR platforms. I ensure accurate patient records, documentation, and reporting.
Q3: Do you work remotely?
Absolutely. I provide professional virtual support from Kenya, fully capable of supporting international clinics and telehealth providers.
Q4: How do you ensure HIPAA compliance and patient confidentiality?
I follow strict HIPAA guidelines and maintain secure handling of all patient data to ensure confidentiality and compliance.
Q5: Can you handle medical billing and coding?
Yes, I can verify insurance, submit claims, and assist with accurate medical billing and ICD/CPT coding.
Q6: How quickly can you start working?
I can begin as soon as the gig is confirmed, with delivery milestones set according to your package choice (weekly, biweekly, or monthly).
Q7: Can you provide weekly or monthly reports?
Yes! I can provide detailed progress reports on completed tasks, patient scheduling, billing, and documentation.
