I will be your medical virtual assistant

Kenya

I speak English, Swahili

Expert Medical Virtual Assistant, Prior Auth and Medical Claims

🏥 Struggling with prior authorization delays, claims denials, or an admin backlog? I've got you covered. Registered Clinical Officer + HIPAA-Certified Medical VA with 5+ years turning healthcare cha...

About this Gig

Looking for a reliable Medical Virtual Assistant to support your healthcare practice?

I'm Mwikali, a Medical Virtual Assistant (Healthcare Professional Clinical Officer) with over 5 years of experience supporting clinics and healthcare providers with administrative, patient coordination, and workflow management tasks.

I help healthcare practices stay organized by handling daily operations, improving communication, and ensuring smooth coordination between patients, staff, and systems.

Services I offer:

Patient communication and appointment coordination
Calendar and schedule management
Inbound and outbound calls
Patient intake and registration
Prior authorizations and insurance coordination
Medical billing and claims support
EHR/EMR data entry and updates
Administrative and documentation support

I am detail-oriented, organized, and committed to accuracy, confidentiality, and professionalism. I work independently and ensure efficient handling of tasks while maintaining high-quality standards.

Let me help you streamline your operations and improve your patient experience.