I will be your medical virtual assistant

Kenya

I speak English, Swahili

Medical Virtual Assistant for Prior Auth, Claims, EMR EHR and Scheduling

I am a Registered Clinical Officer and HIPAA-Certified Medical Virtual Assistant with 5+ years of experience in healthcare operations. I specialize in prior authorizations, claims processing, insuranc...

About this Gig

Looking for a reliable Medical Virtual Assistant to support your healthcare practice?

I'm Mwikali, a Medical Virtual Assistant (Healthcare Professional Clinical Officer) with over 5 years of experience supporting clinics and healthcare providers with administrative, patient coordination, and workflow management tasks.

I help healthcare practices stay organized by handling daily operations, improving communication, and ensuring smooth coordination between patients, staff, and systems.

Services I offer:

Patient communication and appointment coordination
Calendar and schedule management
Inbound and outbound calls
Patient intake and registration
Prior authorizations and insurance coordination
Medical billing and claims support
EHR/EMR data entry and updates
Administrative and documentation support

I am detail-oriented, organized, and committed to accuracy, confidentiality, and professionalism. I work independently and ensure efficient handling of tasks while maintaining high-quality standards.

Let me help you streamline your operations and improve your patient experience.