I will be your virtual assistant or customer support or live chat agent

Customer Service Support is essential for your business!

I am a professional customer support agent for almost all types of projects. I know the secrets and techniques to get the results!

In today's customer-centrist society, prompt, friendly, and proactive service is valued as a means to boost future business growth. In my 7 years of customer service experience, I've always strives to provide proactive, individualized, and timely support, making customers feel cared for on a consistent basis.

The most important aspect of running a business is keeping customers satisfied, and doing so, can lead to retaining loyal customers. My experience in the service industry has taught me how to meet and exceed customer expectations.

Duties:

Resolve customer complaints via phone, email, mail, or social media. Assist with placement of orders, refunds, or exchanges. Taking bookings and orders online via call, email, or chat.

• Maintaining solid customer relationships
• Resolving customer complaints
• Maintaining database records
• Processing orders and transactions
• Receiving and responding to customer emails
• Collecting and analyzing

The hourly rate charged is $5 and we are open for negotiation