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I will be your social media chat support and community manager

Nad-e-Ali

Pakistan

I speak English

Customer Support Specialist and Social Media Moderator

Hello everyone! This is Nad-e-ali! I am a hardworking Customer Support Specialist, Social Media Manager, and Virtual Assistant. Through my experience with P2P Online Sales and Negotiations on websites...
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About this Gig

Are you looking for a reliable, patient, and highly responsive professional to handle your customer queries and manage your online community? You are in the right place!

​I offer expert live chat support, email management, and social media moderation to keep your business running smoothly and your clients happy. With hands-on experience in peer-to-peer customer dealing, negotiations, and closing sales on online marketplaces, I know exactly how to turn inquiries into loyal customers. I am well-trained to handle customer complaints with extreme patience and deliver quick responses under pressure.

​Services I Offer:

  • ​24/7 Live Chat & Email Support (Flexible Shifts)
  • ​Social Media Moderation (Facebook, Instagram, DMs & Comments)
  • ​Order Confirmation & Ticket Management
  • ​Community Management & Engagement
  • ​Data Entry (Google Sheets & Excel)

​Why Choose Me?

  • ​Instant Responses & High Availability
  • ​Patient, Polite, and Professional Communication
  • ​Fluent English Support
  • ​Adaptable to Your Time Zone (Comfortable with Night Shifts)

​Let's provide your customers with the best support experience possible. Drop me a message today, and let's get started!

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be your social media chat support and community manager
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be your social media chat support and community manager

Social media platform:

Facebook

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Instagram

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TikTok

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YouTube

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Discord

+1 more

Service type:

Non-technical support

Language:

English

Timezone:

UTC nighttime

Support software:

Freshdesk

•

Zendesk

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