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$
USD
I will document and organize your business processes and sops
Project Manager IT, Power BI, Processes and Operations, PMO
I bring structure to technology projects, operations, and reporting. With 8+ years managing IT projects and services, I create Power BI dashboards from Excel or CSV, organize projects in Zoho Projects...
About this Gig
I turn your supplied process knowledge into clear SOPs, checklists and responsibility matrices.
BASIC SOP Express: one workflow, 10 steps and 3 SOP pages; checklist up to 12 items; RACI up to 8 activities and 5 roles. Editable files and PDF. Delivery: 2 days after complete requirements; 1 revision.
STANDARD: 3 SOPs/9 pages/30 steps, 1 process map, 3 checklists (12 items each) and RACI (16 activities/8 roles). 6 days; 2 revisions. PREMIUM: 6 SOPs/18 pages/60 steps, 2 maps, 6 checklists (12 items each), RACI (24 activities/10 roles) and handover guide. 10 days; 3 revisions.
You provide the actual steps, business rules, exceptions, owners and one person to validate the facts. Revisions cover the original scope, not new workflows.
No legal advice, compliance certification, automation, software implementation, research from scratch or ongoing support.
8+ years in IT projects, PMO and operations. Historical cases: incident resolution from 9 to 2 business days; 25 expired contracts to 0 pending expirations.
Service and communication in Spanish. Send complete source material and confirm scope before ordering.
Business type:
Corporates
•
SMBs
Industry:
Business services & consulting
•
Software
Service type:
Workflow optimization
•
Process mapping
FAQ
What do you need from me?
Existing documents, examples, process steps, roles, exceptions and one person to validate the facts. Please remove unnecessary personal or confidential data. I do not invent business rules or certify compliance.
What files and revisions are included?
Editable documents and PDF. Basic: 1 SOP/3 pages and 1 revision; Standard: 3 SOPs/9 pages and 2 revisions; Premium: 6 SOPs/18 pages and 3 revisions. Maps, RACI and guides follow the selected package. Revisions stay within the original scope.
Do you implement automation or provide legal compliance advice?
No. This service documents and organizes processes using facts you provide. Automation, software configuration, legal advice and compliance certification are not included. Service and communication are in Spanish.
