I will provide technical support and system administration

Accomplished IT Professional with excellent technical proficiencies with macOS, Linux, and Windows. Advanced skills and knowledge of leading tools with a strong background in troubleshooting, upgrading, and monitoring.

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC

performance.

Accurately document instances of hardware failure, repair, installation, and removal

Documentation, Presentation and Designing using MS Word, Excel, PowerPoint, and Adobe Photoshop

Support development and implementation of new computer projects and new hardware installations

Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations

Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral

devices, and networking hardware products

Liaise with, and provide training and support to, end users and staff on computer operation and other issues

Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems