I will handle your emails, messages, and admin tasks professionally

Malaysia

I speak English, Malay

Process Engineer

Hi! My name is Naja and I am a reliable and detail-oriented freelancer offering data entry, admin support, and virtual assistant services. I am committed to delivering accurate, fast, and high-qualit...
About this Gig

Services Offer

  • Email management (organize inbox, sorting, replying)
  • Messaging management (WhatsApp, Messenger, Slack, etc.)
  • Email & message drafting (professional & polite responses)
  • Scheduling & Next step coordination reminders
  • Admin support related to messaging & emailing

Packages

Basic (Starter Messaging Support)

  • Organize inbox / message threads
  • Basic replies to emails/messages
  • Small follow-up reminders
  • 20 messages

Standard (Regular Messaging Support)

  • Email & messaging organization
  • Draft and send professional replies
  • Follow-up scheduling
  • File/document handling related to messages

Premium (Full Messaging & Email Support)

  • Full email & messaging management (organize + respond)
  • Drafting detailed professional responses
  • Scheduling & priority follow-ups
  • Admin tasks related to communications
  • Priority service
  • Live chat

Requirements for customers

Please provide the following:

  • Clear instructions for messaging/email tasks
  • Access to necessary platforms (email, WhatsApp, etc.)
  • Login details if required (securely)
  • Deadline / timeline
  • Tone or style preference for replies (formal, casual, friendly)

Extra

  • Additional messages
  • Additional hours
  • Appointment setting
  • Live chat

Messaging platform:

Email

SMS

Social media

Live chat

Language:

Chinese (simplified)

English

Malay

Work model:

Project-based

Industry:

Business services & consulting

Events planning

Purpose:

Business