I will handle japanese customer support emails and messages

Japan

I speak Japanese, Chinese, English

Japanese Virtual Assistant for Japan Research and Supplier Sourcing

Need someone in Japan to research, contact vendors, or handle Japanese communication? I'm Nao, a native Japanese virtual assistant based in Osaka. I support overseas businesses with supplier research,...
About this Gig

Do you need help communicating with Japanese customers, clients, or business partners?


I will draft, reply to, proofread, or improve Japanese emails and messages for your business.


I am a native Japanese speaker with experience in SaaS customer success, retail management, project coordination, and international client communication. I understand Japanese business etiquette and practical customer support.


I can help with:

- Customer inquiry replies

- Follow-up and scheduling messages

- Complaint and apology responses

- E-commerce and SaaS support messages

- Client and business partner emails

- Social media and chat replies

- Proofreading and tone adjustment

- English-to-Japanese business communication


You will receive natural, professional Japanese that is ready to send. I can also provide an English translation or explanation if needed.


Please send:

1. The original message

2. The purpose of your reply

3. Your preferred tone

4. Any details that must be included


For ongoing inbox management, larger volumes, urgent requests, or direct customer support, please contact me before ordering.


Messaging platform:

Email

•

Social media

Language:

Chinese (simplified)

•

English

•

Japanese

Work model:

Project-based

•

Weekly assistance

Industry:

Business services & consulting

•

E-Commerce

•

Software

Purpose:

Business

My Portfolio