I will provide remote IT support, erp, sql server and pos troubleshooting
IT Support Engineer
About this Gig
Remote IT Support, ERP & POS Troubleshooting
Are you experiencing IT, ERP, POS, SQL Server, Windows, networking, or software problems? I can help you troubleshoot and resolve technical issues remotely.
I am a Microsoft Certified IT Professional with 10+ years of experience across the UAE and India.
My services include:
- Remote IT and technical support
- ICG ERP/POS troubleshooting and configuration
- HioPos Cloud POS support
- POS terminal and printer troubleshooting
- Barcode scanner, cash drawer and payment terminal support
- SQL Server troubleshooting and database support
- Windows Server and desktop troubleshooting
- Network, LAN/WAN and Wi-Fi troubleshooting
- Software installation and configuration
- Database backup and recovery
- Office 365 administration
- ERP/POS user, product, pricing and inventory configuration
- End-user training and technical guidance
I focus on practical solutions, clear communication and reliable technical support to help minimize downtime and keep your business systems running smoothly.
Please contact me before ordering if you have a complex or business-critical issue so I can confirm the best support package for your requirements.
Device:
Desktop
•
Laptop
•
Server
•
Tablet
•
Printer
Operating system:
Windows
•
IOS
•
Android
•
Fortios
•
SAP
FAQ
Can you provide remote IT support?
Yes. I provide remote technical support for Windows, software, networking, ERP, POS, SQL Server, printers and other IT-related issues.
Do you support ICG ERP/POS and HioPos?
Yes. I have hands-on experience supporting ICG ERP/POS and HioPos Cloud POS, including configuration, troubleshooting, user management, POS terminals and related peripherals.
Can you troubleshoot SQL Server issues?
Yes. I can provide SQL Server troubleshooting and database support, including connectivity, configuration, backup and recovery-related assistance.
Do you provide remote support?
Yes. I provide remote technical support using an agreed and secure remote-support method. Access should only be provided when necessary and with your authorization.
What information do you need before starting?
Please provide a clear description of the problem, screenshots or error messages if available, the affected system or application, and any relevant technical details. I will let you know if additional information is required.
Can you support POS printers and other peripherals?
Yes. I have experience troubleshooting POS terminals, receipt printers, barcode scanners, cash drawers, payment terminals and related peripherals.

