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Fiverr Pro
English
$
USD
I will manage your customer support tickets and helpdesk
About this Gig
Professional customer support is essential for every successful business. Fast responses and friendly communication help build trust and keep customers satisfied.
I will help you manage your customer support tickets and reply to your customers in a professional and helpful way.
With over 12 years of experience in customer service and technical support, I know how to communicate clearly and solve customer issues efficiently.
Services include:
Responding to support tickets
Email based customer Ticket support
Basic technical questions
Order and account related inquiries
Friendly and professional communication
I can work with common helpdesk systems such as Zendesk, Freshdesk, Intercom or Zoho Desk and can quickly adapt to other platforms.
This gig focuses on ticket based customer support. Live chat support is available as an extra service and scheduled in advance.
If you have any questions, feel free to contact me before placing an order.
Social media platform:
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Service type:
Non-technical support
Language:
English
•
German
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Freshdesk
•
Salesforce
Knowledge base software:
Freshdesk
FAQ
What kind of support do you provide?
I provide ticket and email based customer support.
Which helpdesk tools can you use?
Zendesk, Freshdesk, Intercom, Zoho Desk and similar systems.
Do you offer live chat support?
Yes, live chat is available as an extra service.
Can you work long term?
Yes, long term cooperation is possible.
What do you need to start?
Access to the helpdesk system and basic product information.
