I will be your spanish english customer support assistant

Spain

I speak English, Spanish

Bilingual Customer Service Agent Virtual Assistant

I am a bilingual customer service agent with experience in call centers providing support via phone, chat, and email. I specialize in resolving incidents and meeting quality KPIs while utilizing tools...
About this Gig

Hi! I'm Natalia, a bilingual Spanish-English customer support assistant with real call center experience. I can help your business with:

- Replying to customer emails and chat messages in Spanish or English

- Handling WhatsApp Business conversations

- Scheduling appointments for your clients

- Basic admin tasks and organizing information in Excel

Why work with me?

- Polite, clear and professional communication

- Punctual, organized and detail-oriented

- Experience in bilingual customer service Send me a message before ordering to tell me about your business and what you need. I'll reply as soon as possible!

Messaging platform:

Email

•

Social media

•

Live chat

Language:

English

•

Spanish

Work model:

Weekly assistance

•

Monthly retainer

Industry:

Business services & consulting

•

E-Commerce

•

Hospitality

Purpose:

Business

My Portfolio