I will do user research to validate findings

N
nataliabon
N
nataliabon
Natalia B
do user research to validate findings
Full Screen
do user research to validate findings

About this gig

Objective: Validate findings and real-world problems with users, understand behavior, and uncover hidden friction

Problem it solves: Do the identified problems actually affect users? What else are we missing?

Product value: Human evidence that gives real priority to technical issues

Key activities:

1. Design a usability testing guide (5 participants)

1.1 Usability testing (unmoderated) (mobile app): Define critical flow contextual interviews: How do they perceive trust? What holds them back? (Maze)

2. Synthesis of findings using the Jobs-to-be-Done methodology

3. Creation of an empathy map and pain points by segment

4. Analysis of App Store / Play Store reviews (categorization of complaints, reviews, support)

Deliverables:

  • App type

    • Finance

  • Design tool

    • Figma

  • Device

    • Mobile
Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

Get to know Natalia B

Natalia B

Bahavioral Designer

5.0(1)
  • FromMexico
  • Member sinceJun 2020
  • Last delivery1 week

  • Languages

    English, Spanish, Portuguese
Hello there, my name Natalia. I solve product problems by understanding human behavior. Driven by the belief that design is a powerful tool for social transformation. With a science background, I've honed problem-solving skills that enable me to craft scalable, practical user-centered solutions.

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