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$
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I will manage your social media
Nathalie W
About this gig
I am your Social Media Manager. I will stay up to date on the latest trends and post organic content for your business as organic content is highly important with the overload of ads. I will keep your audience aware of your business and will post engaging content. When needed, I can also create the content myself & add community management.
Get to know Nathalie W
Nathalie W
- FromNetherlands
- Member sinceFeb 2022
- Avg. response time1 hour
- Last delivery2 years
Languages
English, Dutch
Hi! I have been working in Social Media marketing for a couple of years now. I have created content for brands, but also marketed the content on various social media channels. Moreover, I have a large pr list of influencers.
My Portfolio
FAQ
What social media platforms do you specialize in?
I specialize in managing a wide range of platforms including Facebook, Instagram, Tiktok, Pinterest, and YouTube. I tailor my approach to each platform's unique audience and features.
What type of content will you create for my social media channels?
I create a variety of content including images, videos, infographics, blog post snippets, and interactive content such as polls and quizzes. All content is tailored to your brand's voice and audience preferences.
How do you measure the success of a social media campaign?
I use key performance indicators (KPIs) such as engagement rates, follower growth, reach, impressions, website traffic from social media, and conversion rates. I provide regular reports to track progress and make data-driven adjustments.
How often will you post on my social media channels?
The posting frequency depends on your specific needs and goals. Typically, I recommend posting at least 2-4 times per week on major platforms. The exact schedule will be detailed in the content calendar we agree upon.
Can you help with community engagement and customer service on social media?
Absolutely. I engage with your audience by responding to comments and messages, managing community interactions, and fostering a positive brand image. I can also help address customer inquiries and issues promptly.
What information do you need from me to get started?
To get started, I need access to your social media accounts, an overview of your brand guidelines, information about your target audience, and any specific goals or KPIs you have in mind. A brief on past social media performance and any current strategies would also be helpful.
How do you handle negative comments or social media crises?
I follow a predefined crisis management protocol, which includes timely and professional responses to negative comments, escalation procedures for serious issues, and strategies to mitigate any potential damage to your brand's reputation.
