I will proofread your japanese support emails as a native
About this Gig
Hi! I'm a native Japanese speaker and a current call center supervisor, with a background in customer service, phone support, and quality monitoring.
Many companies translate their support content into Japanese, but it often sounds unnatural, too casual, or impolite. I fix that, so your Japanese customers feel respected and understood.
What I do:
- Proofread and polish Japanese customer support emails, chat replies, and scripts
- Correct keigo (polite Japanese) and add natural cushion phrases
- Rewrite complaint-handling replies in an appropriate tone
- Check FAQs and help center articles for natural Japanese
Why work with me:
- Daily experience giving feedback on Japanese customer communication
- Strong eye for tone, politeness, and nuance
- Reliable communication and clear notes on what I changed
Please note: I focus on Japanese proofreading and rewriting. I do not offer English-to-Japanese translation.
Have a longer or different kind of text? Message me before ordering happy to check if it's a good fit.
Language:
Japanese
Content Type:
Website content
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Documents
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Genre:
Business management
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Education
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Marketing
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
Do you translate English to Japanese?
No, I focus only on proofreading and rewriting Japanese text. If you need translation, I recommend a translator first, and I can polish the Japanese afterward.
What kind of text can you proofread?
Customer support emails, chat replies, FAQs, and business messages. I'm best at natural, polite Japanese for customer-facing text.
