Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide night shift shopify live chat agent
About this Gig
Struggling to answer customer chats at night while you sleep?
I'm Ndhaa, your dedicated Night Shift Shopify Support Agent based in Asia. I cover your store during US nighttime so you wake up to happy customers and zero backlog.
What I Do For You:
- Live chat support via Shopify Inbox, Gorgias, or Zendesk
- Answer FAQs, track orders, process refunds, handle complaints
- Tag & organize conversations for easy follow-up
- Basic email support for urgent customer issues
- End-of-shift summary report with key highlights
Why Choose Me:
- Native timezone: GMT+7 = I work while your US customers are awake
- Fast response time: Under 2 minutes during shift
- Friendly, professional tone that matches your brand
- 100% human support. No bots. No scripts.
- Perfect English + ready to learn your store policies
Let me handle the night shift so you can focus on growing your business.
Order now or send me a message to discuss your needs!
Service type:
Non-technical support
Language:
English
Timezone:
UTC nighttime
Support software:
Zendesk
•
Other
FAQ
What do you need from me to start?
Just your store URL, brief FAQ list, refund policy, and access to Shopify Inbox or your helpdesk. I'll handle the rest!
What are your working hours?
I cover UTC Nighttime which is 8PM-8AM EST / 5PM-5AM PST. Perfect for US store owners. Message me for custom hours.
Do you handle angry customers?
Yes! I specialize in de-escalation. I stay calm, empathetic, and follow your store policies to turn complaints into 5-star reviews.
Can I test your service first?
Absolutely! Choose the Basic $5 Trial Shift. I'll cover 1 hour of live chat so you can see my quality before committing to longer shifts.
