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I will provide remote IT support and network troubleshooting
Network and Cloud Support Engineer Cisco Meraki Fortinet Azure
I help small businesses and IT teams troubleshoot, document, and improve Cisco, Meraki, Fortinet, and Azure networks. I investigate connectivity problems, review monitoring alerts, analyze network iss...
About this Gig
Are you looking for a reliable and experienced IT support professional to keep your systems running smoothly? Look no further!
I'm a Technical Support Engineer with hands-on experience in network troubleshooting, configuration, and monitoring for both enterprise and wholesale clients. I hold certifications including Cisco Certified Specialist Enterprise Core, Microsoft Azure Fundamentals (AZ-900), and multiple Cisco Meraki certifications.
What I offer:
- Network troubleshooting & configuration (routers, switches, DNS, MPLS)
- Email systems setup & support
- VOIP & telephony configuration
- CCTV setup consultation & guidance
- Network monitoring using tools like Zabbix
- Remote technical support with fast response times
I pride myself on clear communication and making technical issues easy to understand for clients of all backgrounds. Whether you need a quick fix or ongoing IT support, I'm committed to delivering reliable, professional service.
Let's solve your IT challenges together message me to discuss your needs!
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Tablet
Operating system:
Windows
•
IOS
•
Android
•
Ubuntu
•
SAP
My Portfolio
FAQ
Do you provide remote support only, or on-site as well?
I provide remote IT support and consultation. This covers troubleshooting, configuration, and guidance for network, email, VOIP, and CCTV setups — all done remotely.
What information do you need from me to get started?
Please share details about your issue or setup (device types, network diagrams if available, error messages, or system access details). This helps me diagnose and resolve things faster.
How quickly can you respond to support requests?
I aim to respond promptly and deliver within the timeframe of your selected package. Extra Fast Delivery is available on Standard and Premium packages if you need quicker turnaround.
Can you help with ongoing/recurring support, not just a one-time fix?
Yes! While my packages are structured around specific sessions, I'm happy to discuss ongoing support arrangements — just message me with your needs.
Do you offer support for VOIP and telephony systems specifically?
Yes, I provide VOIP and telephony configuration and troubleshooting as part of my services, along with network, email, and CCTV consultation support.
