Browse categories
Explore
Fiverr Pro
English
$
USD
I will create saas tutorial and software onboarding videos
Neha Kesharwani
_rn80yl.jpg)
About this gig
Turn your SaaS or software product into clear, professional tutorial and onboarding videos.
Your customers shouldn't need to contact Support every time they want to understand a feature.
I create professional screen-recorded SaaS tutorials, software walkthroughs and onboarding videos that make complex workflows simple and easy to follow.
With 9+ years of enterprise technical-support experience, I understand how to break complicated software processes into clear step-by-step instructions for real users.
I Create:
- SaaS tutorial videos
- Software walkthroughs
- Customer onboarding videos
- Product demos
- Feature tutorials
- Customer training videos
- Help-centre videos
- Screen recordings
- AI-assisted professional voiceovers
- Captions and subtitles
- Matching knowledge-base articles
How it works
You provide access to your product, documentation, screenshots or an existing walkthrough.
I analyze the workflow, structure the tutorial, prepare the script, record the relevant product experience, create the narration, edit the video and deliver a polished customer-ready tutorial.
I focus on making your software easy to understand.
Please message me before Ordering :)
Get to know Neha Kesharwani
Neha Kesharwani
SaaS Tutorial And Technical Documentation Specialist
- FromUnited Kingdom
- Member sinceAug 2026
- Avg. response time1 hour
Languages
Hindi, English
I help SaaS and software companies turn complex product workflows into clear, professional customer education.
With 9+ years of experience, I understand how users interact with complex software, where they get stuck, and how technical information should be explained.
I create SaaS tutorial videos, software walkthroughs, onboarding content, help-centre articles, knowledge-base documentation and training materials.
Services include product walkthroughs, screen-recorded tutorials, AI-assisted professional voiceovers, captions, onboarding videos, user guides, FAQs and knowledge-base content.
My Portfolio
FAQ
Can you understand technical SaaS products?
Yes. My background includes more than 9 years in technical support, cloud products and customer operations. I am comfortable analysing complex workflows and translating them into clear customer-facing instructions.
Do I need to provide a script?
No. If you provide the workflow, product documentation or appropriate product access, I can prepare the tutorial script.
Can you use an AI voice instead of my voice?
Yes. Professional AI narration is available, and we can select a voice appropriate for your audience.
Can you create several videos for my knowledge base?
Yes. For larger onboarding libraries or customer-education projects, please contact me for a custom package.
Can you create written help articles too?
Yes. Tutorial videos can also be converted into matching knowledge-base articles, FAQs and onboarding documentation.
Will you need access to my software?
For accurate product demonstrations, demo or sandbox access is often ideal. If access isn't available, I can work from approved screenshots, documentation or recordings you provide.
