I will provide customer service and support via email, live chat and call

5.0
5.0

Pakistan

I speak English, French, Spanish, German

270 orders completed

CEO HiTrends Solutions

Hello, I'm Nihal, the CEO of HiTrends Solutions, a business process outsourcing service provider registered in the US and Pakistan. With over 5 years of experience in customer support, we offer a ran...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig


If you are looking for a Customer Care Representative, you are at the right place.


I will provide customer service/support via email, live chat and call


We are a professional customer service agency specialising in email, live chat and call support for various businesses. We have 5 years of experience in the field of customer service and support.

We will help you with customer support for e-commerce stores such as Shopify, Etsy and eBay. We have customer service experience with worldwide clients and can handle customers in the best possible way.


Services:

  • We provide live chat support, email support, phone/call support, social media support
  • E-Commerce Stores (Woo-commerce, Shopify, Amazon, eBay, Etsy)
  • Live Chat support.
  • Handling Customers' Disputes.
  • Solving tickets.
  • Email handling.
  • Customer Service and support (Social Media, phone, call, Email and Live Chat) 
  • Inbound call support and customer service.
  • Shopify customer services
  • Sending emails to customers.
  • virtual assistant
  • Phone/call support
  • Call Answering Service
  • Responding to emails, live chats and calls

Languages:

English, German, French, Dutch, Chinese, Spanish.

Why only Us?

»  24/7 Availability

»  On-time Delivery

Social media platform:

Facebook

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

French

German

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio

Reviews

92 reviews for this Gig
5.0

(92)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • S
    image-docs

    suite1734

    Repeat Client

    US

    United States

    5

    Nihal and his team have been a reliable support system for my business. Their communication is professional, timely, and client-focused, which has helped improve the overall experience for my clients. I appreciate their consistency, and support with daily operations. It has truly helped my business run more smoothly.

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • M

    marcoschlicht

    Repeat Client

    DE

    Germany

    5

    Great delivery with fast fulfillment. Love his communication. No miss understandings and still there for me even after the delivery. He is online 24 / 7 for me even on sundays. His team does an incredible work without being naggy or too complicated.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • M

    mrtales100

    Repeat Client

    NL

    Netherlands

    5

    Nihal and his team always help us excellently, very happy with them and would definitely recommend them!

    Up to $50

    Price

    2 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • A

    albarotje

    Repeat Client

    NL

    Netherlands

    5

    Best customer service ever :)

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • E

    ecom_baltics

    Repeat Client

    LT

    Lithuania

    5

    good experience

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

92 reviews for this Gig
5.0

(92)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • S
    image-docs

    suite1734

    Repeat Client

    US

    United States

    5

    Nihal and his team have been a reliable support system for my business. Their communication is professional, timely, and client-focused, which has helped improve the overall experience for my clients. I appreciate their consistency, and support with daily operations. It has truly helped my business run more smoothly.

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • M

    marcoschlicht

    Repeat Client

    DE

    Germany

    5

    Great delivery with fast fulfillment. Love his communication. No miss understandings and still there for me even after the delivery. He is online 24 / 7 for me even on sundays. His team does an incredible work without being naggy or too complicated.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • M

    mrtales100

    Repeat Client

    NL

    Netherlands

    5

    Nihal and his team always help us excellently, very happy with them and would definitely recommend them!

    Up to $50

    Price

    2 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • A

    albarotje

    Repeat Client

    NL

    Netherlands

    5

    Best customer service ever :)

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • E

    ecom_baltics

    Repeat Client

    LT

    Lithuania

    5

    good experience

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No