I will configure and customize the microsoft dynamics CRM

Microsoft Dynamics 365 CRM Functional Consultant | 13+ Years of Experience

With over 13 years of hands-on experience in Microsoft Dynamics 365 CRM, I help businesses streamline their sales, customer service, marketing, and field service operations through smart, scalable, and future-ready CRM solutions.

I specialize in translating complex business requirements into clean functional designs bridging the gap between what stakeholders need and what the system delivers. From initial discovery and solution design through to configuration, testing, and go-live, I take ownership of every stage of the implementation.

Core competencies:

Business Analysis Requirements gathering, gap-fit analysis, process mapping, and solution design tailored to your business goals

D365 CRM Configuration Custom entities, fields, forms, views, dashboards, relationships, security roles, and business rules

Process Automation Business Process Flows, Workflows, Power Automate cloud flows, and real-time/background plugins coordination

Power Platform Power Pages (portal design and configuration), Power Automate, and Power Apps canvas/model-driven app

Integrations Experience connecting D365 with third-party systems