I will be your customer service representative for email, chat and phone support

Pamela N

South Africa

I speak English, Swati, Xhosa, Spanish

Customer Service, Virtual Assistance, QA

Hi! I’m Pamela, a Customer Service and Technical Support expert with 2+ years of experience in QA, virtual assistance, and high-volume customer support. I provide email, chat, and phone support, handl...
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About this Gig

Hi! I'm Pamela, a Customer Service Specialist with 2+ years of experience providing professional email, chat, and phone support. I've received awards for delivering elevated customer experiences on calls and chats.


I help businesses manage tickets, update CRMs, handle orders, resolve issues, and keep customers happy. I work with Zendesk, Salesforce, Freshdesk, Intercom, and Zoho Desk, making me adaptable to any support system.


Whether you need a quick task, half-day, or 6-hour extended support, I provide reliable, detail-oriented, and professional service. Premium support includes a daily summary report so you're always informed.


I'm friendly, proactive, and client-focused, ready to help your business run smoothly and ensure your customers receive the best experience.

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be your customer service representative for email, chat and phone support
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be your customer service representative for email, chat and phone support

Social media platform:

Facebook

•

Instagram

•

LinkedIn

Service type:

Technical support

Language:

English

Timezone:

UTC daytime

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Salesforce

•

Intercom

Knowledge base software:

Document 360

•

Confluence

•

Freshdesk

+3 more

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