I will build an n8n ai customer support agent with rag and human in the loop


About this gig
Spending hours every week answering the same student or customer questions?
I build AI email support agents that reply in YOUR voice with a human approval step before anything reaches your client.
What I use: n8n + Gemini/GPT + Supabase + Cohere Reranking + Google Drive auto-indexing.
What makes this different:
- Human-in-the-Loop: Approve, Edit or Skip every reply before it sends
- RAG with reranking: answers from YOUR content, not generic AI
- Founder's voice: trained on your tone, your words, your style
- Auto-indexed knowledge base: update your Drive docs, the AI updates itself
Who this is for:
- Online coaches and course creators
- SaaS founders drowning in support emails
- Mentorship programs with repetitive student questions
Who this is NOT for:
- E-commerce needing Shopify-native support
- Anyone wanting fully autonomous AI with no human review
Message me before ordering I'll confirm your setup is compatible.
Need more APIs or channels? Check my add-ons or send me a message.
Get to know Charles Sanchez
AI Automation Specialist
- FromEstonia
- Member sinceAug 2023
- Avg. response time1 hour
Languages
English, Spanish, Norwegian Bokmål
FAQ
Do I need technical knowledge to use the system?
No. I deliver a fully working system with a Loom walkthrough. You only need to click Approve, Edit or Skip in your inbox.
Which email providers do you support?
Gmail (native) and any provider supported by Mailgun webhook (Outlook, custom domains, etc).
What if the AI gives wrong answers?
That's exactly why I built Human-in-the-Loop. Every reply goes to you first for approval — nothing reaches your client without your OK.
Can I update the knowledge base after delivery?
Yes. Standard and Premium packages include auto-indexing from Google Drive — just update your Docs or Slides and the AI updates itself.
Do you offer ongoing support after delivery?
Basic includes 7-day bug fixing. Standard includes 14 days. Premium includes 30 days of optimization. Monthly retainers available — message me.

