I will provide you best technical support for PC, servers and network

I am a seasonal freelancer with over twenty years of experience, I am dedicated to delivering exceptional IT support and technical solutions through mobile, email, and social media, enhancing your operations and achieving your goals.

Key Skills and Expertise:

• Server and Infrastructure Management: Expertise in Active Directory, Office 365 Admin, Azure AD, and Google Workspace.
• Monitoring and Response: Proficient in network and server monitoring tools (e.g., Uptime Robot); provides prompt support through mobile, email, and social media.
• Technical Support: Skilled in troubleshooting hardware and software issues; experienced with Remote Support Tools (AnyDesk, TeamViewer, Remote Desktop).
• Collaboration and Coordination: Strong skills in follow-up and coordination to resolve issues effectively within and between teams.
• Networking and Application Support: Knowledgeable in networking, remote desktop support, and internet applications like email clients and web browsers.
• Security Management: Experience with mobile device management (MDM) and multi-factor authentication.
• Ticketing Systems: Proficient in ServiceNow, Jira, and ZenDesk for effective issue tracking and resolution.