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I will build an hipaa voice ai receptionist for medical, dental clinics and healthcare
Nowak Toth
About this gig
A missed call in healthcare isn't just a frustration; its lost revenue and a compromised patient experience. Most clinics struggle with phone volume during peak hours, leading to long hold times and abandoned calls. I provide a production grade, HIPAA compliant AI voice receptionist that acts as your "smart" front office, ensuring every patient interaction is handled with human like empathy and near zero latency.
Unlike basic chatbots, this autonomous voice agent manages your entire booking lifecycle. It integrates directly with your EHR or calendar (Apple Calendar, Cal.com) to schedule, reschedule, and cancel appointments via API. Your practice benefits from 24/7 coverage, bilingual support (English/Spanish), and automated SMS confirmations through Twilio.
Security is my highest priority. I implement a rigorous compliance framework featuring PHI masking and de-identification before LLM calls, tamper proof audit logging, and encrypted storage. This creates a secure competitive moat for your practice while eliminating the overhead of additional administrative staff.
Optimize your billable hours today. Message me to secure your clinics front office.
Get to know Nowak Toth
Nowak Toth
DELIVERING BEYON EXPECTATIONS
- FromThailand
- Member sinceApr 2024
- Avg. response time1 hour
Languages
English, German, Hungarian, Thai
I am a full stack engineer and technical architect focused on high performance digital ecosystems. My background encompasses blockchain infrastructure, AI voice automation, and custom enterprise software development. I specialize in building secure, compliant solutions such as EHR systems for healthcare and robust LMS platforms for education. By integrating advanced AI models into web and mobile applications, I create scalable tools designed for operational efficiency. I provide the technical precision required to execute complex, custom projects from conception to deployment.
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FAQ
How do you ensure HIPAA compliance when using third party LLMs?
I implement a specialized technical architecture that includes a PHI masking and de-identification layer. Patient data is scrubbed of identifiable information before it reaches voice vendors or LLMs. This ensures that sensitive data remains within your secure environment.
Will this system integrate with my existing scheduling software?
The solution is designed for deep workflow integration. Using a modular architecture (n8n, Make, or direct API), the AI syncs in real time with your "single source of truth," such as Apple Calendar or a custom EHR. This prevents calendar fragmentation and ensures 100% lead capture.
Can the AI handle urgent medical situations or complex inquiries?
Yes. The system is configured with "warm transfer" logic. While the AI handles routine bookings and FAQs autonomously, it is programmed to recognize urgent keywords or low confidence scenarios. In these cases, it immediately routes the caller to a human staff member to ensure patient safety.
