I will be your overnight customer support VA for shopify email chat

Uganda

I speak English

B2B Lead Generation Data Entry Construction Shopify VA Customer Support

Hello, I'm Tonny, Your reliable lead generation and Customer Support VA from Uganda, working US hours (2pm-10pm EST). I help two types of businesses: 1-CONSTRUCTION AND ROOFING COMPANIES: Verified B2...
About this Gig

Hi , I am Tonny- your dedicated Shopify support VA 24/7.


Are you tired of angry customers and refund requests ? I will handle your Shopify customer support like a PRO!


WHAT I WILL DO:

  • Fast email support ( Gorgias, Gmail , Zendesk)
  • live chat support -convert visitors to buyer
  • returns ,refunds & exchanges handling
  • order tracking & order status updates
  • handle complaints & keep 5 star satisfaction
  • create FAQ and help center


WHY ME

  1. 2 +years Shopify customer service experience
  2. Fluent English & fast reply under 2 hours
  3. Available 24/7 include weekends
  4. I know gorgias , tidio ,reamaze klaviyo


I have helped 10 + shopify stores reduce refunds by 40%


PACKAGES

Starter : 20 tickets-perfect to test

Growth : 50 tickets email +chat

Pro: full store management 100 tickets


Don't lose customers ! Let's make your support 5-star


message me BEFORE ordering to discuss your store!

Social media platform:

Facebook

•

Twitter

•

Instagram

•

Telegram

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Other

Knowledge base software:

Freshdesk

My Portfolio