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Fiverr Pro
English
$
USD
I will write professional google review responses
Customer Review Response Specialist
I help businesses turn genuine customer reviews into clear, professional owner responses that are ready to post.
You send the reviews. I write the replies.
Natural wording, consistent brand tone, and ...
About this Gig
Customer feedback is public. Your responses represent your business too.
I will write professional, personalized responses to genuine customer feedback and deliver them in a clean Excel workbook that is organized, QA-checked, and ready to use.
Each response is written for the individual customernot copied from a generic template.
You can receive:
- Personalized responses
- Brand-tone matching
- Positive and negative feedback handling
- Sentiment/category organization
- Sensitive-item attention flags
- Ready-to-post response column
- Customer insight summary on Premium orders
- Professional XLSX delivery
No passwords or account access are required. Send your customer feedback, receive your completed workbook, review the responses, and post them when ready.
This service is only for genuine feedback your business has actually received. I do not create fake reviews, testimonials, ratings, or deceptive content.
Sensitive complaints, legal or safety issues, refund disputes, or allegations may be flagged for your attention rather than answered with unsupported assumptions.
That leaves reviews only once, while still preserving the keyword naturally.
Industry:
Retail & wholesale
•
Other
Language:
English
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
Do you write fake testimonials or ratings?
No. This service is only for responding to genuine customer feedback your business has actually received. I do not create fabricated testimonials, ratings, or deceptive content.
Are the responses personalized?
Yes. Each response is written for the individual customer feedback you provide, while keeping your business voice consistent. I avoid repetitive, copy-and-paste wording so the finished responses feel natural and specific.
Can you match my brand voice?
Yes. Standard and Premium packages include brand-tone matching. If you provide examples of how your business normally communicates, I can use them as a reference so the responses feel consistent with your existing style.
Do you respond to negative feedback?
Yes. I can write calm, professional responses to negative feedback without making unsupported promises or admissions. Sensitive situations involving legal, safety, refund, or serious complaint issues may be flagged for your attention.
Do you post the responses for me?
No. I deliver the completed responses in an organized Excel workbook so you can review, copy, and post them yourself. You keep full control of your business accounts, and no passwords or login access are required.
What format will I receive?
Your standard delivery is a clean Excel XLSX workbook containing the original customer feedback, completed ready-to-post responses, and any package-specific tags, flags, or insights included with your order.
What are Customer Review Insights?
Premium orders include a summary of patterns found in the feedback you provide, such as common praise, recurring complaints, useful categories, and items that may deserve management attention.
Do you work with platforms besides Google?
Yes. Google is the primary focus of this Gig, but I can also work with genuine customer feedback from platforms such as Facebook, Yelp, TripAdvisor, and similar review sites.
What happens with sensitive or high-risk complaints?
If customer feedback involves legal issues, safety concerns, refund disputes, serious allegations, or another situation requiring a business decision, I may flag it for your attention rather than invent facts or make commitments on your behalf.
What do you need from me to get started?
Send the customer feedback you want answered, your business name, and the tone you prefer. If you have examples of past responses or specific wording to avoid, include those too.
