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Fiverr Pro
English
$
USD
I will map and optimize your business processes and workflows
About this Gig
Need a clear view of how your business processes work and where improvements are needed?
I am a senior IT and business systems professional with more than 25 years of experience in business analysis, ERP, process design, system implementation, and operational improvement.
I will map, analyze, and optimize your business processes and workflows based on your objectives.
My services may include:
AS-IS process mapping
TO-BE process design
Process flowcharts and BPMN diagrams
Workflow and bottleneck analysis
Roles and responsibility mapping
RACI matrix
Identification of duplicated or unnecessary activities
Process improvement recommendations
Implementation roadmap and management presentation
This Gig focuses on business process analysis and documentation. Software development, automation implementation, ERP configuration, and organizational change implementation are not included unless agreed through a custom offer.
Please contact me before ordering if your process involves multiple departments, complex approvals, or enterprise-wide operations.
Business type:
Corporates
•
SMBs
Industry:
Manufacturing & storage
•
Nonprofit
•
Retail & wholesale
Service type:
Workflow optimization
•
Process mapping
Other Business Consulting Services I Offer
FAQ
What information do you need before starting?
Please provide the process objective, departments involved, current workflow, roles, approval steps, known problems, expected improvements, and any existing SOPs, forms, screenshots, or process documents.
What is considered one business process?
One business process is one complete workflow with a defined starting point and result, such as purchase approval, customer onboarding, inventory receiving, invoice processing, employee recruitment, or expense reimbursement.
What is the difference between AS IS and TO BE processes?
The AS IS diagram describes how the process currently works. The TO BE diagram presents the recommended future process after removing bottlenecks, duplication, unnecessary steps, or unclear responsibilities.
Do you provide BPMN diagrams?
Yes. BPMN diagrams can be provided when appropriate for the selected package and project scope. Simpler flowcharts may be used when they are easier for business users to understand.
Does this service include automation implementation?
No. This Gig focuses on process analysis, mapping, workflow optimization, and implementation recommendations. Software development, system configuration, integrations, and automation implementation require separate review and a custom offer.
Can you analyze processes involving multiple departments?
Yes. Cross-department processes can be analyzed, including handoffs, approvals, responsibilities, bottlenecks, and communication gaps. Complex processes may require the Standard or Premium package.
What files will I receive?
Depending on the selected package, you may receive process flowcharts, BPMN diagrams, AS IS and TO BE documentation, a RACI matrix, findings, recommendations, an implementation roadmap, and a consulting presentation.
Will you create or revise my SOP?
Process findings and recommendations may support SOP development, but a complete detailed SOP is not included unless specifically agreed as an additional service or custom offer.
