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I will develop a telegram business chatbot for customer support lead capture others n8n
Okpala Wisdom
About this gig
I build Telegram rule-based chatbots that respond 24/7, built with python-telegram-bot and telegraf.js and automated with n8n:
- 24/7 automated customer support
- Lead capture Google Sheets or Airtable
- Order tracking and inquiry handling
- FAQ services, pricing, hours, policies
- Booking and appointment setup Google Calendar
- Subscription access Stripe or PayPal
- Reminders and notifications
- Chat routing to your human team via Telegram
Your business gains:
- solution to your custom needs
- More leads captured around the clock
- Zero missed after-hours messages
- Instant replies without extra staff cost
- Higher retention and sales rates
- Team freed from inbox overload
I serve e-commerce, crypto, Web3, education, healthcare, real estate, finance, gaming, travel, legal, marketing, communities, hospitality, fintech, logistics, and more.
Send Me a Message me before placing your order.
Thanks,
Best Regards,
Okpala B.
Get to know Okpala Wisdom
Okpala Wisdom
Business Automation Specialist, AI systems Engineer, OpenCLAW, n8n, CHATBOTS
- FromNigeria
- Member sinceApr 2026
- Avg. response time1 hour
- Last delivery3 weeks
Languages
English, Italian, Swedish, French, German, Greek, Yoruba
Most businesses don’t need just a chatbot. They need systems that improve how work gets done.
I design and build reliable business automation, where chatbots like Telegram act as part of a larger workflow, not the entire solution. From customer interaction to internal processes, I create structured systems that run consistently, integrate with your tools, and scale as your operations grow.
My focus is simple: turn scattered tasks into clear, dependable automation that actually supports your business daily.
My Portfolio
Other Chatbot Development Services I Offer
FAQ
How does the rule-based chatbot handle customer inquiries?
The bot runs on a keyword-trigger and menu-button system. When a customer types or taps a button, the bot matches the input to a preset rule and replies instantly. It operates 24/7 with zero human effort so no inquiry goes unanswered again.
Can it manage orders and send tracking updates?
Yes. The bot can handle order inquiries by asking the customer for their order ID, then using n8n to look it up in your Google Sheets or database and send back the order status automatically. No staff needed to manually check or reply at all.
Does it work for crypto and Web3 communities?
Absolutely. The bot works perfectly for token projects, NFT drops, DeFi protocols, trading signal groups, and DAO communities. It can verify wallet addresses, restrict Telegram group access, share whitelist links, and handle crypto FAQs automatically.
Can it integrate with Google Sheets, Airtable, or my CRM?
Yes. All packages include Google Sheets integration. Standard and Premium add Airtable support. Custom CRM connections are available in Premium via n8n workflows that connect live data to and from your existing business tools and databases.
Is it customizable for my specific business type?
Every bot is fully custom-built for your business. You get your own branding, menu structure, FAQs, and automation logic. Whether you run a clinic, agency, crypto project, Shopify store, or community group, it is built to match your workflow.
What happens when a customer needs a human team member?
The bot detects when a customer needs human support, either through a keyword or a menu button. It then notifies your staff via Telegram and forwards the full chat context so your team can take over immediately without any conversation being lost.
Can it handle subscription payments and access control?
Yes. The Premium package includes Stripe and PayPal payment verification via n8n. Once payment is confirmed, the bot automatically grants or removes Telegram group access. This is ideal for paid communities, online courses, and membership plans.
Can it send automated reminders and notifications?
Yes. The bot can send scheduled reminders, appointment confirmations, payment alerts, renewal notices, and broadcast messages to users or groups. This is set up using n8n workflows connected to your Telegram bot and your calendar or data source.
Will it work for my Telegram group or channel?
Yes. The bot works for private groups, public groups, and channels. It manages member access, answers group FAQs, sends scheduled broadcasts, and routes messages. It can serve multiple groups under one bot depending on your specific business setup.
Can it automate appointment booking?
Yes. The booking flow asks the customer for their preferred date, time, and service, then saves the appointment to your Google Calendar or Google Sheet. You get notified and the customer receives an instant confirmation message from the bot directly.
