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I will setup five9 close com talkdesk genesys, amazon connect contact center software
Contact Center PBX Setup Five9 Genesys Amazon Connect 3CX FreePBX RingCentral
Hi, I'm Olayinka, a telephony specialist helping businesses set up reliable, scalable calling systems that don't drop leads or frustrate customers.
I configure and integrate Five9, Talkdesk, Genesys...
About this Gig
Are your customer calls, agents, queues, CRM records, and follow-ups scattered across different systems, causing missed calls, slow response times, and manual work every day?
I set up and automate contact center systems using Five9, Close, Talkdesk, Genesys, and Amazon Connect so your calls, agents, routing, CRM, IVR, reporting, and customer workflows work together with less manual effort.
SERVICES I OFFER:
- Contact Center Setup
- Five9 Configuration
- Close CRM Setup
- Talkdesk Setup
- Genesys Setup
- Amazon Connect
- IVR & Call Flows
- Queue Configuration
- Agent Setup
- Call Routing
- CRM Integration
- Call Recording
- Inbound & Outbound
- API, Webhook
- Reporting, Dashboard
OTHER PLATFORMS:
Five9, Close CRM, Talkdesk, Genesys Cloud, Amazon Connect, Twilio, Telnyx, Vonage, RingCentral, Nextiva, 8x8, Zoom Phone, Ooma, 3CX, FreePBX, Asterisk, Issabel, Vicidial, HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Freshsales, Zendesk, ServiceNow, Microsoft Dynamics, Zapier, Make, n8n, Pabbly, Pipedream, Slack, Microsoft Teams, Google Workspace, Airtable, Google Sheets, OpenAI, ChatGPT, Vapi AI, Retell AI, ElevenLabs, WhatsApp, OpenPhone, Aircall, Dialpad
SEND ME A MESSAGE TO DISCUSS YOUR REQUIREMENTS!
Provider:
Nextiva
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OpenPhone
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3CX
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RingCentral
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Asterisk
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FreePBX
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Twilio
My Portfolio
FAQ
Can you set up Five9, Talkdesk, Genesys, or Amazon Connect?
Yes. I can configure supported users, queues, routing, IVR, call flows, agent settings, integrations, and reporting based on your platform and account permissions.
Can you build an IVR and automated call flow?
Yes. I can create menus, departments, queues, business-hour rules, transfers, voicemail, fallback routing, and other supported call-flow logic.
Can you connect the contact center to my CRM?
Yes. I can configure supported native integrations, APIs, webhooks, and automation tools to connect your contact center with CRM systems such as HubSpot, Salesforce, Zoho, Pipedrive, and GoHighLevel.
Can you automate inbound and outbound call workflows?
Yes. I can configure supported inbound routing, outbound workflows, agent assignment, queues, campaigns, callbacks, and follow-up automation.
Can you configure Amazon Connect from scratch?
Yes. I can help configure supported Amazon Connect resources such as contact flows, queues, routing profiles, users, phone numbers, prompts, and integrations.
Can you set up call recording and analytics?
Yes. Where supported, I can configure call recording, agent metrics, call reports, dashboards, and performance tracking.
Can you integrate AI into the contact center?
Yes. Supported AI services can be connected for tasks such as transcription, summarization, classification, virtual agents, call analysis, and automated workflows.
