I will automate your customer dms with ai

O
olvynohradov
O
olvynohradov
Oleksandr V.

About this gig

Are your customers waiting hours for answers to simple questions?


I build AI-powered customer support assistants that handle incoming messages automatically so your team focuses on what matters, not repetitive questions.


How it works:

- Customer sends a message via your preferred channel

- Claude AI reads it and generates a helpful, human-like response

- Reply is sent back instantly, 24/7

- Complex cases are flagged for your team


What the AI handles:

- Return and refund requests

- Order status questions

- Product availability

- General inquiries


What you get:

- Fully working AI support assistant

- Claude AI for smart, context-aware responses

- Responds in the customer's language

- Human escalation alerts for complex cases

- Full testing and documentation


No coding required on your end.


Recent project: AI receptionist for an e-commerce store handles returns and order questions automatically, flags complex cases to the team instantly.


Message me with your current support setup and I will tell you exactly how to automate it.

Get to know Oleksandr V.

Oleksandr V.

AI Automation Specialist, Claude AI and Workflow Automation

  • FromUkraine
  • Member sinceJan 2025
  • Languages

    Russian, Ukrainian, English
I build AI-powered automations that remove repetitive manual work from your team. I connect tools like Gmail, Google Sheets, Slack and Telegram with Claude AI — so messages, feedback and leads get analyzed, sorted and routed automatically. What I deliver: - End-to-end automation workflows built from scratch - Claude AI for classification, routing and analysis - Full testing and documentation Recent work: - AI Feedback Analyzer — auto-sorts feedback into Slack - AI Lead Qualifier — scores and routes leads instantly - Message Logger — logs and summarizes across time zones

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