I will build an ai customer support chatbot for shopify and woocommerce with n8n


About this gig
Stop losing e-commerce sales because your support team cannot answer customer questions 24/7!
I will design, build, and deploy an intelligent AI Customer Support Chatbot tailored for Shopify, WooCommerce, and modern DTC brands using n8n automation and advanced LLMs.
Key Features & Capabilities:
- 24/7 Instant Order Tracking: Customers can query their order number and get real-time tracking updates directly from Shopify.
- Smart Product Recommendation: AI suggests relevant products from your catalog based on customer queries.
- Return & Refund Policy Assistant: Answers complex shipping, warranty, and return policy questions instantly.
- Seamless Human Handover: Automatically routes difficult queries or VIP customers to your live support team via Zendesk, Gorgias, or WhatsApp.
- Omnichannel Deployment: Works on your website, WhatsApp Business, Instagram DM, or Telegram.
- 100% Self-Hosted & Client-Owned: Full control over your customer data, workflows, and API keys.
Automate your support operations and boost store conversion rates. Let's build your e-commerce bot today!
Get to know Stefano Tomasi
AI Voice Agent Developer and Automation Expert
- FromItaly
- Member sinceOct 2012
Languages
Italian, English
FAQ
Which e-commerce platforms do you support?
Shopify, WooCommerce, Magento, BigCommerce, and custom web stores.
Can it track orders in real time?
Yes, the bot connects securely via API/webhook to fetch live shipping and tracking updates.
Can it escalate to human agents?
Yes, it automatically hands over complex issues to your live team on WhatsApp, Zendesk, or email.
Is my Shopify customer and order data secure?
Yes, 100%. The chatbot connects directly to your official Shopify Admin API using private, scoped tokens. We do not store or resell your customer data, and all workflows run securely in your private n8n environment.

