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Fiverr Pro
English
$
USD
I will set up intercom, workflows, chatbot, and integrations
Muhammad Owais
Level 1
About this gig
Looking to get the most out of Intercom? I'll help you set up, configure, and optimize your Intercom workspace so your team can deliver faster support, automate repetitive tasks, and create a seamless customer experience.
With over 8 years of experience in customer support operations and help desk platforms, I understand how successful support teams work. I can configure Intercom to match your business processes, improve agent productivity, and provide your customers with a modern support experience.
My services include:
Complete Intercom workspace setup
Messenger installation and customization
Inbox configuration
Team inbox and permissions setup
Conversation routing and assignment rules
Automation workflows
Fin AI and chatbot configuration
Saved replies and macros
Help Center and knowledge base setup
Customer onboarding messages
Product Tours configuration
Tags, attributes, and customer segmentation
Office hours and SLA configuration
Email and Messenger settings
Integration with Shopify
Integration with Stripe
Integration with Slack
Integration with Jira
Integration with HubSpot
Integration with Salesforce
API and webhook guidance (configuration support)
Workflow optimization and
Get to know Muhammad Owais
Muhammad Owais
Customer Support Operations Expert for Ecommerce and SaaS Businesses
Level 1
- FromPakistan
- Member sinceJun 2015
- Avg. response time1 hour
- Last delivery2 weeks
Languages
Urdu, English
Customer Support Operations Specialist with 8+ years of experience supporting ecommerce brands, SaaS companies, Amazon sellers, and startups. Experienced with Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, Shopify, Amazon Seller Central, CRM management, technical troubleshooting, SOP documentation, knowledge base creation, AI-assisted customer support, and customer success operations. Passionate about improving customer satisfaction and building efficient support systems.
My Portfolio
Other Chatbot Development Services I Offer
FAQ
What Intercom services do you provide
Act as Fiverr's highest earning profile optimization expert who has helped freelancers reach Top Rated Seller and Fiverr Pro. I want to create a Fiverr profile that converts visitors into buyers. My experience includes: • 8+ years in Customer Support • Email Support • Live Chat Support • Technical S
Can you integrate Intercom with other platforms?
Yes. I can assist with integrating Intercom with platforms such as Shopify, Slack, HubSpot, Salesforce, Jira, Stripe, and other supported applications.
What do you need to get started?
I'll need temporary access to your Intercom workspace and any relevant third-party platforms, along with a brief overview of your business goals and desired workflow.
Do you customize the setup based on my business?
Absolutely. Every business has different support and sales processes, so I configure Intercom according to your specific requirements rather than using a one-size-fits-all approach.
Can you optimize an existing Intercom workspace?
Yes. If you already use Intercom, I can review your current setup, identify areas for improvement, and optimize workflows, automations, inbox organization, and Messenger settings.
Do you set up AI chatbots and automations?
Yes. I can configure Intercom workflows, automation rules, Fin AI, and chatbot experiences to reduce manual work and improve customer response times.
Is my business information secure?
Yes. All client information is kept strictly confidential, and I can work under an NDA if required.
My requirements aren't listed. Can you help?
Yes. Feel free to message me before placing an order. I'll review your requirements and let you know the best approach. If needed, I can create a custom offer tailored to your project.
