I will setup and optimize your zendesk and zendesk API integration

O
owaisashraf
O
owaisashraf
Muhammad Owais

Level 1

5.0
5.0
setup and optimize your zendesk and zendesk API integration
Full Screen
setup and optimize your zendesk and zendesk API integration

About this gig

I'm a Zendesk Administrator, and highly experienced. If you have any Zendesk requirements, I will help you achieve them. I can do the following (but not limited to):


  • Setting up and configuring Zendesk
  • Assistance with Routing and Automation
  • Setting up widgets and chatbots (self-answering chatbot)
  • Optimizing the workflow
  • Enhance ticket routing and notification protocols
  • Elevate your SLA performance and Support metrics
  • Resolve any issues within Zendesk
  • Offer expert recommendations for optimizing your Zendesk setup



You can let me know if you have any questions or concerns. Thank you!


Best,

Muhammad

  • Platform Type

    • Other

  • Industry

    • Services
    • Technology
    • Other

Get to know Muhammad Owais

Muhammad Owais

Customer Support Operations Expert for Ecommerce and SaaS Businesses

5.0(7)

Level 1

  • FromPakistan
  • Member sinceJun 2015
  • Avg. response time1 hour
  • Last delivery3 days

  • Languages

    Urdu, English
Customer Support Operations Specialist with 8+ years of experience supporting ecommerce brands, SaaS companies, Amazon sellers, and startups. Experienced with Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, Shopify, Amazon Seller Central, CRM management, technical troubleshooting, SOP documentation, knowledge base creation, AI-assisted customer support, and customer success operations. Passionate about improving customer satisfaction and building efficient support systems.

My Portfolio

Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • F

    fate152

    Repeat Client

    PK

    Pakistan

    5

    Simple, Straightforward process and very quick delivery

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • F

    fate152

    Repeat Client

    PK

    Pakistan

    5

    Simple, Straightforward process and very quick delivery

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No

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