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Fiverr Pro
English
$
USD
I will write knowledge base articles and faqs page
Technical Writer: Business Knowledge Base and Documentation
I specialize in creating clear, user-friendly business documentation to support your operations and improve your customer experience. My focus areas include:
• Knowledge base articles and FAQs
• User...
About this Gig
Why you should hire me to write the FAQ, Help, or Knowledge Base articles for your website, app, or product:
The first thing I'll do is try and understand your business model by reviewing your website (if available) and asking basic questions about your service processes. This allows me to imagine myself as one of your website, app, or product user and create relevant questions or articles.
In addition to this, I'll research many of your competitors (even if some of your service processes are different). This will help me to see the questions most of their users are already asking. And, NO, I will not directly copy your competitors' content.
If you'd like to see a sample of my work, please copy out the following link to your browser: https://rebrand.ly/5yy5ois
If you need any information, please reach out by hitting the "message me" button or consult the FAQ section of this gig.
Language:
English
Content type:
Sales page
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
Can you provide more faqs and articles than what's on your premium package?
Absolutely! I can provide more than what's on my premium package. The GIG packages are merely there to give you insight into my packages and make your decision easier.
Can you write in a different language from English?
For now, I only write in British or American English.
Do i have to provide the questions?
No, you do not necessarily need to! The questions, articles, and content are included in the gig package. However, if you have some questions in mind or from your users, you can share them with me to make the order faster.
What do you need me to provide to start?
I only need to know about your business, website features, and navigations, and the products you sell / services you provide. If your website or app is under development and unavailable, I'll need you to provide any closest competitor(s).
What if I am not satisfied with the delivery?
If you're not satisfied with the delivery, I'll probably try to find out from you where the problem is and revise it.
Are knowledge base article screenshots included in the gig packages?
Unfortunately, no! If your knowledge base articles or faqs require me to design screenshots, each image will cost an additional dollar. However, if you provide the screenshots, I'll insert them for FREE!
Reviews
92 reviews for this Gig
| (89) | ||
| (1) | ||
| (0) | ||
| (1) | ||
| (1) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
A 
alyssawesthoek
Netherlands
Order Canceled
Order was set to delivery on April 6th. Waited 5 extra days before asking for an update - that was now a week ago and I have gotten no response. Had to cancel unfortunately - tying up my funds in credits...
$100-$200
Price
4 weeks
Duration
Helpful?J jdow357xx
United States
This seller did a very good job creating a FAQ for my App
$50-$100
Price
8 days
Duration
Helpful?T 
tatevabramyan
United States
Good communication, fast delivery
Up to $50
Price
4 days
Duration
Helpful?T thewebjoe
Repeat Client
Nigeria
Good job. Will probably use again.
Up to $50
Price
5 days
Duration
Helpful?T thewebjoe
Repeat Client
Nigeria
Did a good job!
$100-$200
Price
12 days
Duration
P 
Seller's Response
Helpful?
Reviews
92 reviews for this Gig
| (89) | ||
| (1) | ||
| (0) | ||
| (1) | ||
| (1) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
A alyssawesthoek
Netherlands
Order Canceled
Order was set to delivery on April 6th. Waited 5 extra days before asking for an update - that was now a week ago and I have gotten no response. Had to cancel unfortunately - tying up my funds in credits...
$100-$200
Price
4 weeks
Duration
Helpful?J jdow357xx
United States
This seller did a very good job creating a FAQ for my App
$50-$100
Price
8 days
Duration
Helpful?T tatevabramyan
United States
Good communication, fast delivery
Up to $50
Price
4 days
Duration
Helpful?T thewebjoe
Repeat Client
Nigeria
Good job. Will probably use again.
Up to $50
Price
5 days
Duration
Helpful?T thewebjoe
Repeat Client
Nigeria
Did a good job!
$100-$200
Price
12 days
Duration
P Seller's Response
Helpful?
