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Fiverr Pro
English
$
USD
I will troubleshoot microsoft 365, outlook, teams and onedrive issues
Practical IT and cybersecurity solutions that protect your business
Hi, I’m Steven, a certified cybersecurity and network engineering professional with five years of experience: two years in IT support and three years in cybersecurity.
I specialise in network configu...
About this Gig
Microsoft 365 problems can interrupt email, meetings and daily work.
I will diagnose and troubleshoot one defined Microsoft 365 issue affecting Outlook, Teams, OneDrive, user access or email.
I can help with:
- Outlook setup, profiles, syncing and send/receive errors
- Teams login, connectivity and meeting issues
- OneDrive syncing and file-access problems
- Microsoft 365 activation, licensing and sign-in errors
- MFA, password resets, shared mailboxes and permissions
- Basic Exchange Online and administrator issues
Depending on your package, I will investigate the cause, apply supported fixes, test the result and provide handover notes. You only need to describe the problem, provide screenshots and arrange authorised access where required.
If the cause is a Microsoft outage, licensing restriction, third-party service or unsupported environment, I will document the diagnosis and recommended next action.
Remote Windows support only. No migrations, data recovery, hardware repair, on-premises Exchange, active cyber incidents or guaranteed recovery of deleted data.
Please message me before ordering if multiple users are affected or administrator access is required.
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
What Microsoft 365 problems can you help with?
I can troubleshoot Outlook, Teams, OneDrive, Microsoft 365 activation, sign-in, licensing, MFA, shared mailbox, email synchronisation and basic Exchange Online issues.
Can you guarantee that the problem will be fixed?
No technician can safely guarantee every issue. If a Microsoft outage, licensing restriction, third-party service or unsupported configuration prevents resolution, I will document the cause and recommended next action. If unable to provide any solution at all; there will be no charge.
What counts as one issue?
One issue is a single fault with one intended outcome, such as Outlook not sending email or OneDrive not synchronising. Unrelated problems, additional users or additional devices require more support time.
How is remote support provided?
Support is provided remotely using an agreed screen-sharing or remote-support method. You remain informed and in control throughout the session.
Will you need my password?
Do not send personal or employee passwords through Fiverr. You can sign in during the session or provide a temporary named account with MFA and only the permissions required.
Is administrator access required?
Not always. User-side problems may only require access to the affected Windows device. Account, licensing, mailbox or tenant configuration problems may require authorised Microsoft 365 administrator access.
Do you support multiple users or devices?
Basic and Standard cover one user or device. Premium covers up to three related issues affecting up to three users or devices. Larger incidents require a custom offer.
Do you support Mac, Linux, mobile devices or servers?
This gig covers Microsoft 365 support on Windows desktops and laptops. Other operating systems, mobile devices, servers and hybrid Exchange environments are outside this gig’s standard scope.
Is data recovery included?
No. Deleted-file recovery, mailbox recovery, forensic investigation and recovery from damaged storage are not included. Important data should be backed up before troubleshooting begins.
What support is provided after delivery?
Standard and Premium include one follow-up check relating to the original issue. New problems, users, devices or additional troubleshooting time require an extra or separate order.
