I will be your business virtual receptionist and phone call agent
Top rated seller
About this Gig
Need a reliable virtual receptionist to answer your business calls and provide professional customer support?
I will be your business virtual receptionist and phone call agent, helping you handle inbound calls, outbound calls, customer inquiries, appointment scheduling, lead follow-ups, message taking, and general call management.
My service is ideal for small businesses, startups, agencies, real estate businesses, consultants, contractors, eCommerce businesses, and busy professionals who need professional phone support without hiring a full-time receptionist.
What I can help with:
Inbound call answering
Outbound business calls
Professional call handling
Customer support & inquiries
Appointment scheduling
Lead follow-up
Message taking & call notes
Call screening and routing
Lead qualification
Basic information and FAQ handling
Call summaries and reports
I can follow your scripts, instructions, brand guidelines, FAQs, and call-handling procedures to ensure every caller receives a professional experience.
Whether you need occasional call support, overflow coverage, or ongoing virtual receptionist assistance, I can provide flexible support based on your business needs.
Send me a messa
Social media platform:
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Service type:
Non-technical support
Language:
English
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Spanish
Timezone:
UTC nighttime
Support software:
Zoho Desk
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Freshdesk
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Zendesk
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Salesforce
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Liveagent
Knowledge base software:
Freshdesk
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Liveagent
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Zoho
FAQ
What types of calls can you handle?
I can handle inbound and outbound business calls, customer inquiries, appointment calls, lead follow-ups, message taking, and other call-related tasks based on your instructions.
Can you schedule appointments?
Yes. I can schedule appointments using your preferred calendar or booking system when access and instructions are provided.
Can you follow my business script?
Absolutely. You can provide your script, FAQs, company information, and call-handling instructions before the order starts.
Do you provide call summaries?
Yes. Call notes or summary reports can be provided depending on your selected package.
Can you provide ongoing receptionist support?
Yes. If you need recurring or long-term phone answering support, message me so we can arrange a suitable package.
Should I contact you before ordering?
Yes. Please send your business type, expected call volume, working hours, and required tasks so I can recommend the right package
