I will be your business virtual receptionist and phone call agent

United States

I speak English, Spanish

Top rated seller

Need accurate payroll forms and year-end tax documents for your business? I can help prepare Form W-2, W-3, 1099-MISC, Form 941, and payroll reports based on the payroll information you provide. I un...
About this Gig

Need a reliable virtual receptionist to answer your business calls and provide professional customer support?

I will be your business virtual receptionist and phone call agent, helping you handle inbound calls, outbound calls, customer inquiries, appointment scheduling, lead follow-ups, message taking, and general call management.

My service is ideal for small businesses, startups, agencies, real estate businesses, consultants, contractors, eCommerce businesses, and busy professionals who need professional phone support without hiring a full-time receptionist.

What I can help with:

Inbound call answering

Outbound business calls

Professional call handling

Customer support & inquiries

Appointment scheduling

Lead follow-up

Message taking & call notes

Call screening and routing

Lead qualification

Basic information and FAQ handling

Call summaries and reports

I can follow your scripts, instructions, brand guidelines, FAQs, and call-handling procedures to ensure every caller receives a professional experience.

Whether you need occasional call support, overflow coverage, or ongoing virtual receptionist assistance, I can provide flexible support based on your business needs.

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Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

Service type:

Non-technical support

Language:

English

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Spanish

Timezone:

UTC nighttime

Support software:

Zoho Desk

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Freshdesk

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Zendesk

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Salesforce

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Liveagent

Knowledge base software:

Freshdesk

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Liveagent

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Zoho