I will your customer service and support representative

Hello!

If youre reading this, its for one of two reasons: your business is growing, and you can now afford to delegate some of your tasks; or, on the other hand, youre just starting your business and need someone to lend a hand.

Im that person!

My name is Paula, and over the past three years, Ive helped more than 40 companies set up their Customer Service departments to consistently provide high-quality service and resolve all customer issues.

What can I do for you?

1. Respond to your customers chats, handling each case individually with specialized care and resolving issues

2. Manage your email or appointments so you dont miss any important cases

3. Respond to comments or DMs on your social media

4. Create daily reports on each task so you can see what progress has been made and where improvements can be made

5. Make calls to customers who need more specialized attention

What platforms can I work with?

1. Shopify stores

2. Social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.)

3. Etsy

4. Amazon stores

5. Meta Business

6. Google Suite

Let's talk about your project, and let me help you