I will be your medical virtual assistant for scheduling and ehr support
Medical Virtual Assistant, Telehealth Support, EHR EMR Documentation
About this Gig
Need a reliable Medical Virtual Assistant to help keep your practice organized and your patients supported?
Hi, I'm Peace! I'm a Certified Medical Virtual Assistant and CNA with 5+ years of experience in customer service, virtual assistance, and healthcare administration.
I can help your practice with:
Appointment scheduling and confirmation
Patient communication and follow-ups
EHR data entry and support
Patient intake and documentation
Insurance verification
Prior auth support
Claims and billing support
Email and administrative support
Telehealth support
General healthcare administrative tasks
I understand that healthcare requires accuracy, confidentiality, and good communication. I will handle your patients and administrative tasks with care while helping you stay organized and save time.
Why work with me?
Certified Medical Virtual Assistant
Certified Nursing Assistant
5+ years of customer service and virtual assistance experience
Healthcare administration experience
HIPAA-conscious and patient-focused
Quick to learn new systems and workflows
Reliable and detail-oriented
Whether you need a few hours of support or ongoing assistance, I'm ready to help.
Send me a message!
Purpose:
Business
Work model:
Project-based
•
Daily
•
Monthly retainer
My Portfolio
FAQ
How do I know my patients’ data will be safe with you?
I understand the importance of confidentiality in healthcare. While Fiverr is not HIPAA-certified, I follow strict privacy practices and handle all patient data securely and professionally. I never share or store sensitive information outside of client instructions.
What tools and platforms do you use?
I am trained in Optimantra, DrChrono, CoverMyMeds, Kareo, Practice Fusion, and Athenahealth. I’m also comfortable adapting to your preferred EHR/EMR or scheduling software.
Can you make phone calls to patients?
Yes, I can handle patient follow-ups, reminders, and communication through calls, texts, or emails, depending on what works best for your practice.
Do you work with both clinics and individual providers?
Absolutely! I support solo practitioners, group practices, and clinics of all sizes. My goal is to save you time and streamline your operations.
What if I need ongoing long-term support?
I offer both one-time projects and long-term assistance. If you’re looking for consistent weekly or monthly support, I can create a custom offer tailored to your practice.
Do you handle medical billing and claims directly?
I provide support with claims processing, billing tasks, and prior authorization. For compliance, I assist within your billing platform but do not replace certified billers if required.

