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Fiverr Pro
English
$
USD
I will handle shopify customer service, emails and order fulfillment
Gig Summary
Customer Service Expert, Store Manager, Virtual Assistant, FB ads
I am a freelancer with 12+ years of experience working online. I started my career with content writing and later moved on to customer service and store management.
I have worked with multiple eCo...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Reliable Shopify Customer Service & Order Support - Your Trusted VA!
Struggling to keep up with customer emails, orders, and support tickets? I've got you covered.
With over 10 years of eCommerce experience, I specialize in Shopify customer service and backend store operations. From resolving buyer queries to managing orders and returns, I act as your dedicated customer support rep.
My Shopify Customer Service Includes:
- Replying to customer emails, chats, and messages
- Order tracking, status updates, and cancellations
- Handling returns and refund requests professionally
- Resolving issues with empathy & accuracy
- Product availability & FAQs support
- Following up with customers to improve satisfaction
I Also Help With:
- Shopify order fulfillment (manual or app-based)
- Creating and editing customer-friendly responses
- Using platforms like Gorgias, Zendesk, Shopify Inbox
- Creating return labels or support tickets
Why Me?
- 10+ years as a virtual assistant
- Fast, friendly & professional support
- Gorgias and Shopify admin expert
- Fluent written English clear & courteous replies
If you're looking for someone to represent your brand professionally, lets get in touch!
My Portfolio
FAQ
Can you also handle customer service for me?
I have over 7 years of customer service experience and have worked with some great US and UK companies like iHerb.com, SudShare.com, NeedleandThread, RearViewPrints etc. So, I can surely help you. I also have experience of leading a team of agents.
Can you do our Shopify Store management?
Hit that send message and let's chat how we can grow your business. I am always up for new tasks and being a great communicator I like to talk about the tasks.
Do you have experience with Gorgias, Zendesk or Shopify Inbox?
Yes! I’ve worked with Gorgias, Zendesk, Reamaze, Freshdesk, Shopify Inbox, and other support platforms to handle tickets and reply to customers.
Reviews
20 reviews for this Gig
| (18) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (1) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C chasepotter
United States
Excellent!
$100-$200
Price
1 day
Duration
Helpful?C chasepotter
United States
She is awesome! Attention to detail is what she is good at 👍🏼
$100-$200
Price
4 days
Duration
Helpful?C chasepotter
United States
Sharma is awesome! Been extremely happy with her work & attention to detail!
$100-$200
Price
1 day
Duration
Helpful?G garyh2303
United States
Excellent work
$200-$400
Price
9 days
Duration
Helpful?J julian_russel
United Kingdom
Extremely satisfied by the work done by her. She has knowledge about Shopify, customer service and can handle operations well. Will definitely hire her again for help. 👍👍
Up to $50
Price
5 days
Duration
P 
Seller's Response
Helpful?
Reviews
20 reviews for this Gig
| (18) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (1) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C chasepotter
United States
Excellent!
$100-$200
Price
1 day
Duration
Helpful?C chasepotter
United States
She is awesome! Attention to detail is what she is good at 👍🏼
$100-$200
Price
4 days
Duration
Helpful?C chasepotter
United States
Sharma is awesome! Been extremely happy with her work & attention to detail!
$100-$200
Price
1 day
Duration
Helpful?G garyh2303
United States
Excellent work
$200-$400
Price
9 days
Duration
Helpful?J julian_russel
United Kingdom
Extremely satisfied by the work done by her. She has knowledge about Shopify, customer service and can handle operations well. Will definitely hire her again for help. 👍👍
Up to $50
Price
5 days
Duration
P Seller's Response
Helpful?
