I will do shopify mobile UX audit with microsoft clarity or hotjar for salon spa stores


About this gig
Are mobile visitors leaving your Shopify store without adding products to cart or completing their purchases?
I will audit your Shopify store's mobile user experience using Microsoft Clarity or Hotjar to uncover usability issues and conversion barriers.
I will analyze session recordings, heatmaps, visitor behavior, and key mobile shopping pages to identify where customers struggle, hesitate, or drop off.
From product pages and navigation to buttons, cart flow, and checkout usability, I will provide actionable recommendations to help create a smoother shopping experience.
What my Shopify mobile UX audit includes:
* Mobile user experience analysis
* Microsoft Clarity or Hotjar behavior insights
* Heatmap and session recording review
* Product page and navigation usability checks
* Add-to-cart and shopping journey analysis
* Identification of friction points and potential conversion barriers
* Prioritized recommendations with a clear action plan
Whether you run a new Shopify store or an established ecommerce business, this audit will help you understand potential mobile usability problems and what to improve first.
Note: This is an audit and recommendation service.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Respect third-party rights
Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.
Get to know Pete Enebe
Shopify Expert
- FromUnited States
- Member sinceMay 2026
Languages
English, French
Other Website Design Services I Offer
FAQ
What is included in your Shopify mobile UX audit?
I review mobile usability, navigation, product pages, available heatmaps, session recordings, and potential friction points in the shopping journey. You receive a report with actionable recommendations based on the selected package.
Do I need Microsoft Clarity or Hotjar installed?
Ideally, yes. Existing tracking data helps me analyze real visitor behavior. If neither tool is installed, I can discuss a separate setup service or provide a limited visual UX review where appropriate.
Will you fix the issues you find?
This Gig covers auditing and recommendations, not implementation. Shopify theme edits, coding, speed optimization, and tracking installation can be discussed as separate services.
Which Shopify pages can you audit?
Depending on your package, I can review your homepage, collection pages, product pages, cart, and other accessible mobile shopping pages. Checkout analysis depends on available data and access permissions.
Can your audit guarantee more sales or conversions?
No audit can guarantee sales growth. My goal is to identify potential usability barriers and provide prioritized recommendations that may help improve the mobile shopping experience.
