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Connect to your AI
I will provide remote IT support and fix your PC problems
About this Gig
Is your computer slow, showing errors, or refusing to connect? I will fix it for you remotely, quickly and safely.
I have 15 years of hands-on IT experience, including running computers, networks, databases and user support as Head of MIS for a busy school. I know how frustrating tech problems are, and I explain every fix in plain language.
What I can help with:
Slow or freezing Windows PCs and laptops
Error messages, crashes and failed updates
Software installation, setup and troubleshooting
Email, Microsoft Office and printer problems
Wi-Fi, router and basic network setup
Virus and malware cleanup
Backup setup so you never lose important files
How it works:
- Tell me about the problem before ordering
- We connect through a secure remote tool such as AnyDesk or TeamViewer
- I fix the issue while you watch, and explain what I did
Your privacy matters. I only access what is needed to fix the problem, and you can end the session at any time.
Not sure which package fits? Send me a message first and I will recommend the right one.
Device:
Desktop
•
Laptop
•
Router
Operating system:
Windows
FAQ
How do you connect to my computer?
Through a free, secure remote desktop tool such as AnyDesk or TeamViewer. I will guide you through installing it. You can watch everything I do and end the session at any time.
What if you cannot fix my problem?
Please message me before ordering so I can check if it can be fixed remotely. If it turns out to be a hardware fault that needs a repair shop, I will tell you honestly and explain your options.
Do you support Mac or Linux?
This gig focuses on Windows PCs and laptops, plus home and small office networks. For other systems, send me a message first and I will let you know if I can help.
